[ZBXNEXT-2831] Changing the default notification message Created: 2015 May 27  Updated: 2022 Jun 29  Resolved: 2022 Jun 29

Status: Closed
Project: ZABBIX FEATURE REQUESTS
Component/s: Frontend (F)
Affects Version/s: 2.4.5
Fix Version/s: None

Type: New Feature Request Priority: Trivial
Reporter: Adam Mclean Assignee: Unassigned
Resolution: Fixed Votes: 1
Labels: actions, macros, templates, usability
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Issue Links:
Duplicate

 Description   

Hi there,

I'm wondering how I can change the default notification message that is offered when someone is creating a new 'action'.

I've found it in this file:
/usr/share/zabbix/include/defines.inc.php

define('ACTION_DEFAULT_MSG_TRIGGER', "Trigger: {TRIGGER.NAME}\nTrigger status: {TRIGGER.STATUS}\n".
                "Trigger severity: {TRIGGER.SEVERITY}\nTrigger URL: {TRIGGER.URL}\n\nItem values:\n\n".
                "1. {ITEM.NAME1} ({HOST.NAME1}:{ITEM.KEY1}): {ITEM.VALUE1}\n".
                "2. {ITEM.NAME2} ({HOST.NAME2}:{ITEM.KEY2}): {ITEM.VALUE2}\n".
                "3. {ITEM.NAME3} ({HOST.NAME3}:{ITEM.KEY3}): {ITEM.VALUE3}\n\n".
                "Original event ID: {EVENT.ID}"
);

However this file will probably be 'squashed' by an upgrade. Is there a 'correct' way to over-ride this value?

Thanks.

 Comments   
Comment by Aleksandrs Saveljevs [ 2015 May 27 ]

The only way to change the default message is to change ACTION_DEFAULT_MSG_TRIGGER as you described. However, it might be useful to let users customize the default, so moving this issue to ZBXNEXT.

Comment by Oleksii Zagorskyi [ 2015 May 29 ]

I recall similar discussion in the past, but with a bit different aspect - "templates for actions".

The idea would resolve current original request.

Idea is to have sort of templates for actions - easy update some action fields, like subject and body, maybe some other too.
It should help if you have a lot of actions, mainly because you need to use different escalation scenarios, recipients etc.

One of possible implementation is a user macro containing multi-line value (like message subject/body currently), expanded in action fields.

Comment by richlv [ 2015 Jun 02 ]

action message "templates" have been discussed quite a few times, and i was sure there's an existing issue. can't find anything like that, though

when such templates would be configured, one would just choose them in the action, with a potential to customise - somehow

Comment by Adam Mclean [ 2015 Jun 02 ]

For my use case I intend on sending basically every macro to an external script then putting the logic in there for what to do with them. So having a complex default in place would be fine.

Since there are so many possibilities where ITEM.ID1-9 may or may not be populated you really need something scripted to make decisions whether to present that in your email payload. The barrage of UNKNOWN is confusing.

Comment by Alexei Vladishev [ 2022 Jun 29 ]

I believe we can close it since we already support message templates for each media type.

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