[ZBXNEXT-3750] Suppress auto-reply Created: 2017 Mar 21  Updated: 2017 Mar 21

Status: Open
Project: ZABBIX FEATURE REQUESTS
Component/s: Server (S)
Affects Version/s: 3.2.4
Fix Version/s: None

Type: Change Request Priority: Trivial
Reporter: Nikolaj Jørgensen Assignee: Unassigned
Resolution: Unresolved Votes: 0
Labels: email, mail, media, mediatypes
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: Text File email-autoreply.patch    

 Description   

Any receiver having auto-reply enabled will result in an auto-reply mail being sent back to the sender address for any notifications sent out from Zabbix. I.e. for no-reply addresses will end up bouncing with several retries and mails received as a consequence.

By including certain headers to the mails sent will make the receiver (server) skip sending auto-reply for these types of mails.

Patch for applying the headers has been attached to this issue.

Details of the related headers:



 Comments   
Comment by richlv [ 2017 Mar 21 ]

is this a standard header or a MS-only extension ?
which clients/servers support it ?

Comment by Nikolaj Jørgensen [ 2017 Mar 21 ]

richlv:
The first is a non-standard (but widely followed), whereas the latter is mentioned in RFC 3834.

Works for me in Google Apps, for received mails in other software where these lines have been injected, so it's not only a Outlook/Exchange feature.

Unfortunately I don't have a complete list of clients/servers supporting it.

Comment by richlv [ 2017 Mar 21 ]

thank you. according to the linked redmine defect report, the following headers probably should be set :

X-Auto-Response-Suppress: All
Auto-Submitted: auto-generated

the following one should not be set, as zabbix alerts are not autoreplies :

X-Autoreply
Comment by Nikolaj Jørgensen [ 2017 Mar 21 ]

There's a patch attached to this issue, that can be applied to the "email.c" file containing these two lines.

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