[ZBXNEXT-5024] Allow "Manual close" option is greyed out if triggers are creating automatically from trigger prototype and from default template Created: 2019 Feb 09  Updated: 2019 Feb 11

Status: Reopened
Project: ZABBIX FEATURE REQUESTS
Component/s: Frontend (F)
Affects Version/s: 4.0.4
Fix Version/s: None

Type: New Feature Request Priority: Major
Reporter: Abhilash Chittahukatil Assignee: Unassigned
Resolution: Unresolved Votes: 0
Labels: trigger
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

Production


Attachments: PNG File triggerautoclose.PNG    

 Description   

Allow "Manual close" option is greyed out if triggers are creating automatically from trigger prototype  and from default template. Tested with windows default OS template. the services are discovered automatically by the default template and trigger prototypes are created automatically. But unable to check the option "manual close the trigger" in such cases.

 

if we manually create a new tigger prototype or new trigger, there is no such problem and able to check "allow manual close"

 

seems like its a bug. Please check.



 Comments   
Comment by Alexander Vladishev [ 2019 Feb 11 ]

Hi,

All trigger fields, except "Enabled", based on trigger prototypes cannot be changed. It can be changed on trigger prototype level. After next discovery iteration all changes from trigger prototype will be transferred to the trigger level.

Same situation with triggers, based on templates.

Comment by Abhilash Chittahukatil [ 2019 Feb 11 ]

But I am not able to change that even in trigger prototype level. There are also it is grayed out. Is this the problem because I am using the default trigger prototype from the default windows server service discovery rule ?

When I take a clone of that trigger prototype, The Manual close option I am able to check.

Comment by Abhilash Chittahukatil [ 2019 Feb 11 ]

But I am not able to change that even in trigger prototype level. There are also it is grayed out. Is this the problem because I am using the default trigger prototype from the default windows server service discovery rule ?

When I take a clone of that trigger prototype, The Manual close option I am able to check.

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