[ZBXNEXT-7909] Add Ticket state_change to Zammad API Created: 2022 Aug 13 Updated: 2022 Aug 19 Resolved: 2022 Aug 19 |
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| Status: | Closed |
| Project: | ZABBIX FEATURE REQUESTS |
| Component/s: | API (A) |
| Affects Version/s: | 6.2.1 |
| Fix Version/s: | None |
| Type: | New Feature Request | Priority: | Trivial |
| Reporter: | René | Assignee: | Unassigned |
| Resolution: | Commercial support required | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Environment: |
Debian 11 |
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| Description |
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Hello, i am wondering, if there is a way to append the javascript file of the Zammad script to change the ticket status on a changed event. Our plan is to automatically close ticket on Status Resolved. But im not quite good enough to implement this on the official script. |
| Comments |
| Comment by René [ 2022 Aug 19 ] |
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Hello, just asking if someone has any idea of how to solve this task. |
| Comment by Alexander Vladishev [ 2022 Aug 19 ] |
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Please be advised that this section of the tracker is for bug and feature reports only. The case you have submitted can not be qualified as one, so please reach out to [email protected] for commercial support (https://zabbix.com/support) or consultancy services. Alternatively, you can also use our IRC channel or community forum (https://www.zabbix.com/forum) for assistance. With that said, we are closing this ticket. Thank you for understanding. |