[ZBXNEXT-8147] JIT User provisioning - Add possibilities to edit some user media preference Created: 2022 Dec 08  Updated: 2024 May 07  Resolved: 2024 May 07

Status: Closed
Project: ZABBIX FEATURE REQUESTS
Component/s: Frontend (F)
Affects Version/s: 6.4.0beta4
Fix Version/s: None

Type: Change Request Priority: Minor
Reporter: Tomáš Heřmánek Assignee: Zabbix Development Team
Resolution: Done Votes: 17
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: PNG File Media.png    
Issue Links:
Sub-task
part of ZBXNEXT-8760 JIT user provisioning improvement Closed

 Description   

Can you please add edit options in user profile media tab, for users witch is created automatically from provisioning? Other public solutions for user provisioning in Zabbix already have this feature. It would be nice to have this internally in Zabbix. Without this option it can be blocker in some user cases.

Examples of usage:

1) Employees have vacation and we need to disable his media.

2) All synced media is not used for all users but other is used. In this case you need to change all operations in action for using exact media not all. We are not be able to disable some user medias.

3) We need to have setting witch severity is allowed to used media. For example for SMS or CALL we need only High and Disaster enabled.

This options we are using in customers environments:

When active Use if severity Status



 Comments   
Comment by Gert-Jan Meinen [ 2023 Feb 15 ]

Would be great if an user can change this for his/her own account to specify his/her needs.

Comment by Jirka Kotlin [ 2023 Mar 16 ]

Yes, this is from our point of view biggest disatvantage of JIT user provisioning.

Comment by Nick Kaihoi [ 2023 Apr 16 ]

Just another +1. I can't imagine setting up JIT along with a media type for alerts that cannot be modified to receive less than all severity-level triggered alerts.

Comment by Thomas-Louis Laforest [ 2023 May 12 ]

+1, also it will be interesting if we could configure the 'Use if severity' and 'When active' portion in the JIT.

Comment by Jan [ 2023 Jul 19 ]

Another use case. We have administrative users who do not have a mailbox. The mails should therefore be delivered to the normal user's mailbox. This makes a manual processing of the option necessary.

Comment by Daniel Thorvil [ 2023 Jul 19 ]

Why is it categories as Minor. It basically makes JIT useless, so i don't think its Minor.

Comment by Gregory Chalenko [ 2023 Nov 17 ]

There are no relation between provisioned media mapping attribute and created user media, therefor manual changes are disallowed. There is ZBXNEXT-8760 to fix this issue and improve managing of provisioned user media.

Comment by A.J. Goedhart [ 2024 Jan 25 ]

We want this options also in our environment. However I found a solution to change the user media, it is disabled in the webinterface however not by the API . So if you need a quick fix, change the user media by API. 

Comment by Gregory Chalenko [ 2024 May 07 ]

The ability to update provisioned user media (properties: active, severity, and period) and manually create custom media for provisioned users has been implemented within the scope of ZBXNEXT-8760.

Generated at Thu Jun 19 07:39:56 EEST 2025 using Jira 9.12.4#9120004-sha1:625303b708afdb767e17cb2838290c41888e9ff0.