Hi.
I have the same problem with the BlackMagic Multiview 4 device. It only returns the main tree.

his record also appears in the log file of the zabbix agent2:

2024/10/08 11:51:13.988232 [EmberPlus] dropping message in the middle of a multipacket read 60806b80a0806980a0080d06040116876866a1803180a205090380055b000000000000000000000000

Return:

ember.get[X.X.X.X:9000,1]               [m|ZBX_NOTSUPPORTED] [timeout occurred]

The problem may be in the format of the JSON file that is returned.

ember.get[X.X.X.X:9000]                 s

ember.get[X.X.X.X:9000,6]               [m|ZBX_NOTSUPPORTED] [Failed to execute handler: handler failed: failed to handle request: failed to find element, err Failed to read Ember+ response: failed to read from connection: EOF.: element not found.]

SEE IMAGE UP

I think the source code for element.go needs to be modified. If I can help, please let me know.

This plugin only works with PowerCore machines. With machines that have a different tree structure and different variable types, this plugin fails.

Hi, I've tried the new modifications, but I still can't see the whole tree.   Thank you.

Response from zabbix front-end when I run ember.get:

Failed to execute handler: handler failed: failed to handle request: failed to find element, err Failed to read Ember+ response: failed to read from connection: EOF.: element not found.

ember.get[X.X.X.X:9000,7.3]

Hi, I've tried the new modifications, but I still can't see the whole tree.   Thank you.

I think that until the structure is modified, it will only work on PowerCore machines.