[ZBX-9063] setup.php is looping Created: 2014 Nov 20 Updated: 2017 Jul 01 Resolved: 2014 Dec 01 |
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Status: | Closed |
Project: | ZABBIX BUGS AND ISSUES |
Component/s: | Frontend (F) |
Affects Version/s: | 2.4.2 |
Fix Version/s: | None |
Type: | Incident report | Priority: | Blocker |
Reporter: | Oleg Ivanivskyi | Assignee: | Unassigned |
Resolution: | Won't fix | Votes: | 0 |
Labels: | setup | ||
Remaining Estimate: | Not Specified | ||
Time Spent: | Not Specified | ||
Original Estimate: | Not Specified | ||
Environment: |
Zabbix installed from packages. |
Attachments: | zabbix update prereq.PNG | ||||
Issue Links: |
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Description |
When Next is clicked on the pre-requisites page, it returns back to the initial greeting page and does not go on to "Configure DB connection" page. Prereqs are all green. How to reproduce: |
Comments |
Comment by Alexander Vladishev [ 2014 Nov 21 ] |
Not reproducible on latest 2.2. |
Comment by Oleg Ivanivskyi [ 2014 Nov 24 ] |
The permissions were the reason (example for CentOS):
If I need to change the user group, I must correct permissions to the session folder also. |
Comment by Krists Krigers (Inactive) [ 2014 Nov 24 ] |
The issue was caused by Apache not being able to read session file due to change of user group it is running under while setup.php was being used. Problem did not exist in 2.2 as then intermediate data was stored in a cookie (yes, indeed), and not in session storage (which is files by default). It might be a a good idea to add some message explaining this behavior in documentation - e.g. if user or group used by Apache web-server is changed, permissions to session files should be verified to be accessible. |
Comment by Martins Valkovskis [ 2014 Nov 28 ] |
(1) Documented in a note:
RESOLVED. Please review. kristsk Loooks good. CLOSED. |
Comment by Nuno Rodrigues [ 2015 Feb 22 ] |
Apparently this same issue can have a different cause. I'm using Ubuntu 14.04.01 LTS (server). After trying every "tricks" I could remember, without success, I decided to start tweaking php.ini session parameters one by one. I found that when you have changed "session.name = PHPSESSID" to "session.name = SOMETHINGELSE" you will have this same problem. |
Comment by richlv [ 2015 Mar 24 ] |
for the record, i could not reproduce the problem with session.name in php 5.5.8 |
Comment by richlv [ 2017 Jul 01 ] |
for the record, ZBX-7422 asks to check/warn about session issues |