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Incident report
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Resolution: Fixed
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Major
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2.4.7, 3.0.0alpha6
In Zabbix 2.2 we set the trigger URL to http://<zabbix fqdn>/events.php?triggerid=
{TRIGGER.ID} so that there is a link directly to the event of the trigger. This makes it convenient for our NOC to go directly to the issue and take proper action.I noticed in 2.4 it doesn’t work that way. Now I’m testing zabbix 3.0 and I see it’s also remembering the previous filter, and therefore not going to the proper event.
Looking at the code for events.php, I see there is a flag for filter_rst. I set that to 1 in the Trigger URL and now the link provided in the email alerts goes to the proper place. I use this URL: http://<zabbix fqdn>/events.php?filter_rst=1&triggerid={TRIGGER.ID}
Can this information be added to the documentation here:
https://www.zabbix.com/documentation/2.4/manual/config/triggers/trigger
and
https://www.zabbix.com/documentation/3.0/manual/config/triggers/trigger