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Incident report
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Resolution: Fixed
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Critical
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3.0.2
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Zabbix server and proxy 3.0.2
OS: Debian 8
After upgrading our 2.4.7 environment to 3.0.2 two proxies are not receiving correct data from the server, therefor no data received from those proxies.
Error messages in the log (zabbix-proxy):
Message from 10.243.130.12 is shorter than expected 1859411 bytes. Message ignored.
End of get_data_from_server():FAIL
cannot obtain configuration data from server at "10.243.130.12":
From the server logs
sending configuration data to proxy "CZ_Zabbix_proxy_01" at "172.22.2.251", datalen 1859411
cannot send configuration data to proxy "CZ_Zabbix_proxy_01" at "172.22.2.251": ZBX_TCP_WRITE() timed out
Heartbeat messages are OK, from the GUI the "last seen" value is a few seconds.
There are other proxies on the local network and some remote ones via ipsec vpn which are working properly.
Before the upgrade everything was fine.
- is duplicated by
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ZBX-10781 Communication not working between server and proxy
- Closed