INC-160623-001 - Error: Cannot update discovery rule

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    • Type: Incident report
    • Resolution: Duplicate
    • Priority: Major
    • None
    • Affects Version/s: None
    • Component/s: None
    • None

      Hi there good morning,

      We have a trouble when we want to update some items in Discovery rule. We see the following error:

      (see attachment error1.png)

      As you could see, port appears empty, but if you see on ITEM settings, port shows his interface.

      (see attachment error2.png)

      We enabled debug mode and we saw that it is calling to backend and it obtains the following response:

      (see attachment error3.png)

      We need to resolve this issue as soon as possible.
      Fell free to let me know if is needed further details about it.

      Regards,
      Daniel Puerto

        1. error1.png
          12 kB
          support.zabbix (Grupo SIA)
        2. error2.png
          15 kB
          support.zabbix (Grupo SIA)
        3. error3.png
          8 kB
          support.zabbix (Grupo SIA)

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            Reporter:
            support.zabbix (Grupo SIA)
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              Created:
              Updated:
              Resolved: