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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-11589

Zabbix server crashes after upgrade to version 3.0.6

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    Details

    • Type: Incident report
    • Status: Closed
    • Priority: Trivial
    • Resolution: Duplicate
    • Affects Version/s: 3.0.6
    • Fix Version/s: None
    • Component/s: Server (S)
    • Labels:
    • Environment:
      OS: CentOS Linux release 7.3.1611 (Core) on vmware
      DB: Ver 15.1 Distrib 5.5.52-MariaDB

      Description

      Hi,

      after upgrading zabbix server from v.3.0.5 to 3.0.6 it has started to crash.

      In logs I kept getting something like this:

       17656:20161213:064637.683 Got signal [signal:11(SIGSEGV),reason:1,refaddr:(nil)]. Crashing ...
       17656:20161213:064637.683 ====== Fatal information: ======
       17656:20161213:064637.683 Program counter: 0x42eaaf
       17656:20161213:064637.683 === Registers: ===
       17656:20161213:064637.683 r8      =             ffff =                65535 =                65535
       17656:20161213:064637.683 r9      =                8 =                    8 =                    8
       17656:20161213:064637.683 r10     = fffffffffffff548 = 18446744073709548872 =                -2744
       17656:20161213:064637.683 r11     =              213 =                  531 =                  531
       17656:20161213:064637.683 r12     =           b7fb00 =             12057344 =             12057344
       17656:20161213:064637.683 r13     =           b8b520 =             12104992 =             12104992
       17656:20161213:064637.683 r14     =           b8ca37 =             12110391 =             12110391
       17656:20161213:064637.683 r15     =           775ba0 =              7822240 =              7822240
       17656:20161213:064637.683 rdi     =           4dce1c =              5099036 =              5099036
       17656:20161213:064637.683 rsi     =                0 =                    0 =                    0
       17656:20161213:064637.683 rbp     =                0 =                    0 =                    0
       17656:20161213:064637.683 rbx     =     7ffd6c1d3470 =      140726417306736 =      140726417306736
       17656:20161213:064637.683 rdx     =                0 =                    0 =                    0
       17656:20161213:064637.683 rax     =                0 =                    0 =                    0
       17656:20161213:064637.683 rcx     =                5 =                    5 =                    5
       17656:20161213:064637.683 rsp     =     7ffd6c1d2f50 =      140726417305424 =      140726417305424
       17656:20161213:064637.683 rip     =           42eaaf =              4385455 =              4385455
       17656:20161213:064637.683 efl     =            10246 =                66118 =                66118
       17656:20161213:064637.683 csgsfs  =               33 =                   51 =                   51
       17656:20161213:064637.683 err     =                4 =                    4 =                    4
       17656:20161213:064637.683 trapno  =                e =                   14 =                   14
       17656:20161213:064637.683 oldmask =                0 =                    0 =                    0
       17656:20161213:064637.683 cr2     =                0 =                    0 =                    0
       17656:20161213:064637.683 === Backtrace: ===
       17656:20161213:064637.684 12: /usr/sbin/zabbix_server: poller #9 [got 0 values in 0.000023 sec, getting values](print_fatal_info+0xae) [0x48117e]
       17656:20161213:064637.684 11: /usr/sbin/zabbix_server: poller #9 [got 0 values in 0.000023 sec, getting values]() [0x481457]
       17656:20161213:064637.684 10: /lib64/libc.so.6(+0x35250) [0x7f59f0dc7250]
       17656:20161213:064637.684 9: /usr/sbin/zabbix_server: poller #9 [got 0 values in 0.000023 sec, getting values](check_vcenter_hv_status+0x5f) [0x42eaaf]
       17656:20161213:064637.684 8: /usr/sbin/zabbix_server: poller #9 [got 0 values in 0.000023 sec, getting values](get_value_simple+0x1c9) [0x42c389]
       17656:20161213:064637.684 7: /usr/sbin/zabbix_server: poller #9 [got 0 values in 0.000023 sec, getting values]() [0x42a59b]
       17656:20161213:064637.684 6: /usr/sbin/zabbix_server: poller #9 [got 0 values in 0.000023 sec, getting values](poller_thread+0x100) [0x42a6e0]
       17656:20161213:064637.684 5: /usr/sbin/zabbix_server: poller #9 [got 0 values in 0.000023 sec, getting values](zbx_thread_start+0x45) [0x481e55]
       17656:20161213:064637.684 4: /usr/sbin/zabbix_server: poller #9 [got 0 values in 0.000023 sec, getting values](MAIN_ZABBIX_ENTRY+0x605) [0x41d875]
       17656:20161213:064637.684 3: /usr/sbin/zabbix_server: poller #9 [got 0 values in 0.000023 sec, getting values](daemon_start+0x1c0) [0x480a20]
       17656:20161213:064637.684 2: /usr/sbin/zabbix_server: poller #9 [got 0 values in 0.000023 sec, getting values](main+0x321) [0x4182f1]
       17656:20161213:064637.684 1: /lib64/libc.so.6(__libc_start_main+0xf5) [0x7f59f0db3b35]
       17656:20161213:064637.684 0: /usr/sbin/zabbix_server: poller #9 [got 0 values in 0.000023 sec, getting values]() [0x418599]
       17656:20161213:064637.684 === Memory map: ===
      

      In the end I'd downgraded version back to 3.0.5 and it started to work properly. I'm attaching objdump, which has been requested in similar tickets, but I'm not sure if it is going to be helpful because I've created it after downgrade.

      I'd like to ask you for insights / hints what could went wrong and what can be done to solve it.

      Thanks.
      Jacek

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              Reporter:
              jacek kupski Jacek
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