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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-11670

Segfault while checking Vmware vCenter

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    Details

    • Type: Incident report
    • Status: Closed
    • Priority: Major
    • Resolution: Duplicate
    • Affects Version/s: 3.2.2
    • Fix Version/s: None
    • Component/s: Server (S)
    • Labels:
      None
    • Environment:
      Ubuntu 16.04.1 LTS
      Linux mon10 4.4.0-53-generic #74-Ubuntu SMP Fri Dec 2 15:59:10 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
      zabbix_server (Zabbix) 3.2.2
      Revision 64245 7 December 2016, compilation time: Dec 8 2016 15:35:27

      Description

      Ser Zabbix server is crashing while trying to check the Vmware vSphere Server
      at first we thought it is because of the special characters in the password, but while trying to escape them he problem persisted.
      Even while trying to enter no password at all the server crashed.

      123044:20170104:081005.007 Got signal [signal:11(SIGSEGV),reason:1,refaddr:(nil)]. Crashing ...
      123044:20170104:081005.007 ====== Fatal information: ======
      123044:20170104:081005.007 Program counter: 0x43224f
      123044:20170104:081005.007 === Registers: ===
      123044:20170104:081005.007 r8      =          15a8e20 =             22711840 =             22711840
      123044:20170104:081005.007 r9      =     7ffdd54ce124 =      140728182038820 =      140728182038820
      123044:20170104:081005.007 r10     =          15a8e30 =             22711856 =             22711856
      123044:20170104:081005.007 r11     =              213 =                  531 =                  531
      123044:20170104:081005.007 r12     =          15a8ec0 =             22712000 =             22712000
      123044:20170104:081005.007 r13     =          15a8f00 =             22712064 =             22712064
      123044:20170104:081005.007 r14     =          15a8e47 =             22711879 =             22711879
      123044:20170104:081005.007 r15     =           795b90 =              7953296 =              7953296
      123044:20170104:081005.007 rdi     =           4eb7d4 =              5158868 =              5158868
      123044:20170104:081005.007 rsi     =                0 =                    0 =                    0
      123044:20170104:081005.007 rbp     =     7ffdd54ce580 =      140728182039936 =      140728182039936
      123044:20170104:081005.007 rbx     =                0 =                    0 =                    0
      123044:20170104:081005.007 rdx     =                0 =                    0 =                    0
      123044:20170104:081005.007 rax     =                0 =                    0 =                    0
      123044:20170104:081005.007 rcx     =                5 =                    5 =                    5
      123044:20170104:081005.007 rsp     =     7ffdd54ce170 =      140728182038896 =      140728182038896
      123044:20170104:081005.007 rip     =           43224f =              4399695 =              4399695
      123044:20170104:081005.007 efl     =            10246 =                66118 =                66118
      123044:20170104:081005.007 csgsfs  =               33 =                   51 =                   51
      123044:20170104:081005.007 err     =                4 =                    4 =                    4
      123044:20170104:081005.007 trapno  =                e =                   14 =                   14
      123044:20170104:081005.007 oldmask =                0 =                    0 =                    0
      123044:20170104:081005.007 cr2     =                0 =                    0 =                    0
      123044:20170104:081005.007 === Backtrace: ===
      123044:20170104:081005.008 12: /usr/sbin/zabbix_server: poller #123 [got 0 values in 0.013656 sec, getting values](print_fatal_info+0xbd) [0x489d0d]
      123044:20170104:081005.008 11: /usr/sbin/zabbix_server: poller #123 [got 0 values in 0.013656 sec, getting values]() [0x489fce]
      123044:20170104:081005.008 10: /lib/x86_64-linux-gnu/libc.so.6(+0x354b0) [0x7f79d05174b0]
      123044:20170104:081005.008 9: /usr/sbin/zabbix_server: poller #123 [got 0 values in 0.013656 sec, getting values](check_vcenter_hv_status+0x5f) [0x43224f]
      123044:20170104:081005.008 8: /usr/sbin/zabbix_server: poller #123 [got 0 values in 0.013656 sec, getting values](get_value_simple+0x1c9) [0x42fae9]
      123044:20170104:081005.008 7: /usr/sbin/zabbix_server: poller #123 [got 0 values in 0.013656 sec, getting values]() [0x42dc6d]
      123044:20170104:081005.008 6: /usr/sbin/zabbix_server: poller #123 [got 0 values in 0.013656 sec, getting values](poller_thread+0x108) [0x42ddb8]
      123044:20170104:081005.008 5: /usr/sbin/zabbix_server: poller #123 [got 0 values in 0.013656 sec, getting values](zbx_thread_start+0x45) [0x48aa05]
      123044:20170104:081005.008 4: /usr/sbin/zabbix_server: poller #123 [got 0 values in 0.013656 sec, getting values](MAIN_ZABBIX_ENTRY+0x626) [0x421776]
      123044:20170104:081005.008 3: /usr/sbin/zabbix_server: poller #123 [got 0 values in 0.013656 sec, getting values](daemon_start+0x1c3) [0x489593]
      123044:20170104:081005.008 2: /usr/sbin/zabbix_server: poller #123 [got 0 values in 0.013656 sec, getting values](main+0x308) [0x4190b8]
      123044:20170104:081005.008 1: /lib/x86_64-linux-gnu/libc.so.6(__libc_start_main+0xf0) [0x7f79d0502830]
      123044:20170104:081005.008 0: /usr/sbin/zabbix_server: poller #123 [got 0 values in 0.013656 sec, getting values](_start+0x29) [0x419369]
      123044:20170104:081005.008 === Memory map: ===
      123044:20170104:081005.009 00400000-00594000 r-xp 00000000 fc:00 5728                               /usr/sbin/zabbix_server
      ...
      (a lot of libs...)
      ...
      123044:20170104:081005.020 ffffffffff600000-ffffffffff601000 r-xp 00000000 00:00 0                  [vsyscall]
      123044:20170104:081005.020 ================================
      123044:20170104:081005.020 Please consider attaching a disassembly listing to your bug report.
      123044:20170104:081005.020 This listing can be produced with, e.g., objdump -DSswx zabbix_server.
      123044:20170104:081005.020 ================================
      122902:20170104:081005.024 One child process died (PID:123044,exitcode/signal:1). Exiting ...
      122902:20170104:081007.040 syncing history data...
      122902:20170104:081007.064 syncing history data done
      122902:20170104:081007.064 syncing trend data...
      122902:20170104:081009.495 syncing trend data done
      122902:20170104:081009.495 Zabbix Server stopped. Zabbix 3.2.2 (revision 64245).
      

      I did not yet check any different versions, as it is not easy for us to upgrade or even downgrade at the moment.

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              Assignee:
              Unassigned Unassigned
              Reporter:
              Daywalker Michael Polanz
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                Dates

                Created:
                Updated:
                Resolved: