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Incident report
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Resolution: Duplicate
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Major
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None
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3.2.2
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None
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Ubuntu 16.04.1 LTS
Linux mon10 4.4.0-53-generic #74-Ubuntu SMP Fri Dec 2 15:59:10 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
zabbix_server (Zabbix) 3.2.2
Revision 64245 7 December 2016, compilation time: Dec 8 2016 15:35:27
Ser Zabbix server is crashing while trying to check the Vmware vSphere Server
at first we thought it is because of the special characters in the password, but while trying to escape them he problem persisted.
Even while trying to enter no password at all the server crashed.
123044:20170104:081005.007 Got signal [signal:11(SIGSEGV),reason:1,refaddr:(nil)]. Crashing ... 123044:20170104:081005.007 ====== Fatal information: ====== 123044:20170104:081005.007 Program counter: 0x43224f 123044:20170104:081005.007 === Registers: === 123044:20170104:081005.007 r8 = 15a8e20 = 22711840 = 22711840 123044:20170104:081005.007 r9 = 7ffdd54ce124 = 140728182038820 = 140728182038820 123044:20170104:081005.007 r10 = 15a8e30 = 22711856 = 22711856 123044:20170104:081005.007 r11 = 213 = 531 = 531 123044:20170104:081005.007 r12 = 15a8ec0 = 22712000 = 22712000 123044:20170104:081005.007 r13 = 15a8f00 = 22712064 = 22712064 123044:20170104:081005.007 r14 = 15a8e47 = 22711879 = 22711879 123044:20170104:081005.007 r15 = 795b90 = 7953296 = 7953296 123044:20170104:081005.007 rdi = 4eb7d4 = 5158868 = 5158868 123044:20170104:081005.007 rsi = 0 = 0 = 0 123044:20170104:081005.007 rbp = 7ffdd54ce580 = 140728182039936 = 140728182039936 123044:20170104:081005.007 rbx = 0 = 0 = 0 123044:20170104:081005.007 rdx = 0 = 0 = 0 123044:20170104:081005.007 rax = 0 = 0 = 0 123044:20170104:081005.007 rcx = 5 = 5 = 5 123044:20170104:081005.007 rsp = 7ffdd54ce170 = 140728182038896 = 140728182038896 123044:20170104:081005.007 rip = 43224f = 4399695 = 4399695 123044:20170104:081005.007 efl = 10246 = 66118 = 66118 123044:20170104:081005.007 csgsfs = 33 = 51 = 51 123044:20170104:081005.007 err = 4 = 4 = 4 123044:20170104:081005.007 trapno = e = 14 = 14 123044:20170104:081005.007 oldmask = 0 = 0 = 0 123044:20170104:081005.007 cr2 = 0 = 0 = 0 123044:20170104:081005.007 === Backtrace: === 123044:20170104:081005.008 12: /usr/sbin/zabbix_server: poller #123 [got 0 values in 0.013656 sec, getting values](print_fatal_info+0xbd) [0x489d0d] 123044:20170104:081005.008 11: /usr/sbin/zabbix_server: poller #123 [got 0 values in 0.013656 sec, getting values]() [0x489fce] 123044:20170104:081005.008 10: /lib/x86_64-linux-gnu/libc.so.6(+0x354b0) [0x7f79d05174b0] 123044:20170104:081005.008 9: /usr/sbin/zabbix_server: poller #123 [got 0 values in 0.013656 sec, getting values](check_vcenter_hv_status+0x5f) [0x43224f] 123044:20170104:081005.008 8: /usr/sbin/zabbix_server: poller #123 [got 0 values in 0.013656 sec, getting values](get_value_simple+0x1c9) [0x42fae9] 123044:20170104:081005.008 7: /usr/sbin/zabbix_server: poller #123 [got 0 values in 0.013656 sec, getting values]() [0x42dc6d] 123044:20170104:081005.008 6: /usr/sbin/zabbix_server: poller #123 [got 0 values in 0.013656 sec, getting values](poller_thread+0x108) [0x42ddb8] 123044:20170104:081005.008 5: /usr/sbin/zabbix_server: poller #123 [got 0 values in 0.013656 sec, getting values](zbx_thread_start+0x45) [0x48aa05] 123044:20170104:081005.008 4: /usr/sbin/zabbix_server: poller #123 [got 0 values in 0.013656 sec, getting values](MAIN_ZABBIX_ENTRY+0x626) [0x421776] 123044:20170104:081005.008 3: /usr/sbin/zabbix_server: poller #123 [got 0 values in 0.013656 sec, getting values](daemon_start+0x1c3) [0x489593] 123044:20170104:081005.008 2: /usr/sbin/zabbix_server: poller #123 [got 0 values in 0.013656 sec, getting values](main+0x308) [0x4190b8] 123044:20170104:081005.008 1: /lib/x86_64-linux-gnu/libc.so.6(__libc_start_main+0xf0) [0x7f79d0502830] 123044:20170104:081005.008 0: /usr/sbin/zabbix_server: poller #123 [got 0 values in 0.013656 sec, getting values](_start+0x29) [0x419369] 123044:20170104:081005.008 === Memory map: === 123044:20170104:081005.009 00400000-00594000 r-xp 00000000 fc:00 5728 /usr/sbin/zabbix_server ... (a lot of libs...) ... 123044:20170104:081005.020 ffffffffff600000-ffffffffff601000 r-xp 00000000 00:00 0 [vsyscall] 123044:20170104:081005.020 ================================ 123044:20170104:081005.020 Please consider attaching a disassembly listing to your bug report. 123044:20170104:081005.020 This listing can be produced with, e.g., objdump -DSswx zabbix_server. 123044:20170104:081005.020 ================================ 122902:20170104:081005.024 One child process died (PID:123044,exitcode/signal:1). Exiting ... 122902:20170104:081007.040 syncing history data... 122902:20170104:081007.064 syncing history data done 122902:20170104:081007.064 syncing trend data... 122902:20170104:081009.495 syncing trend data done 122902:20170104:081009.495 Zabbix Server stopped. Zabbix 3.2.2 (revision 64245).
I did not yet check any different versions, as it is not easy for us to upgrade or even downgrade at the moment.
- duplicates
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ZBX-11573 Server 3.2.2 Fault with error Got signal [signal:11(SIGSEGV),reason:1,refaddr:(nil)]. Crashing ...
- Closed