acknowledged problems shown on map with "unacknowledged only"

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    • Type: Incident report
    • Resolution: Unresolved
    • Priority: Trivial
    • None
    • Affects Version/s: 3.2.4
    • Component/s: Frontend (F)
    • None
    • Environment:
      RHEL7/CentOS7

      I SCENARIO:

      MAP: with host.
      default with: properties: unacknowledged only

      ITEM:

      active agent
      logrt.count[/var/log/test.log,TEST.TEST,,,,0]
      interval 30s
      

      TRIGGER:

      {logrt.count[/var/log/test.log,TEST.TEST,,,,0].last()}>0
      

      OK --> None
      PROBLEM --> Multiple
      Allow Manual close --> yes

      TEST:

      create 2 problem items: (echo "TEST.TEST> >> /var/log/testlog.log) x2

      open problem tab:

      latest problem: close
      older problem: ack only

      Both are now listed as ACK'd.

      RESULT:
      On the MAP: HOST is still shown as in PROBLEM (even though problems are ack'd)

      EXPECTED:
      On the MAP: HOST is not in PROBLEM state (all problems are ack'd)

            Assignee:
            Unassigned
            Reporter:
            Alwin Laureijs
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated: