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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-12162

Multiple severity triggers stay in problem state after dependency is resolved

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    • Icon: Incident report Incident report
    • Resolution: Incomplete
    • Icon: Trivial Trivial
    • None
    • 3.2.5
    • Server (S)
    • None
    • Linux

      Recreation of the issue:

      Create item I1 numeric unsigned updated in 60 seconds

      Create trigger T3 severity average I1.last() > 3
      Create trigger T2 severity warning I1.last() > 2, dependent on T3
      Create trigger T1 severity information I1.last() > 1, dependent on T2

      Item I1 goes from 0 (OK) to 4 - only trigger T3 fires, that's fine

      Item I1 goes from 4 back to 0 - trigger T3 returns to OK, and that should be the end of the chain, but instead trigger T2 fires (actually continues to be in PROBLEM state)
      T2 becomes visible in dashboard, actions are taken on it (notifications for PROBLEM state sent), in 60 seconds it goes to OK state and T1 fires.
      In 60 seconds T1 goes to OK as well.

      So instead of supposed 2 notifications (problem of severity level average start - problem recovery) I get 6, two for each severity level.

      I tried to change item update interval from 60 to 10 seconds, and triggers T2 and T1 fired and recovered in 10 seconds as well.

            zabbix.support Zabbix Support Team
            btmc Arthur Tokarchuk
            Team C
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              Created:
              Updated:
              Resolved: