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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-12189

Actions with ' Event acknowledged = Ack' Operation not working

    Details

    • Type: Incident report
    • Status: Closed
    • Priority: Major
    • Resolution: Duplicate
    • Affects Version/s: 3.2.5
    • Fix Version/s: None
    • Component/s: Server (S)
    • Labels:
    • Environment:
      VM CentOS 7 - Zabbix 3.2.4 (Note I picked 3.2.5 from the list above because 3.2.4 was not available)

      Description

      A while ago (~6 months) I created an Action that would email a User Group when an event had been acknowledged. Here's the Action Configuration:
      Conditions:

      • Time period in 1-7,00:00-24:00 (Note that I have tried NO Conditions as well as specifically naming a trigger - same result)
        Operations:
      • Default operation step duration: 60 (Note I have tried various ranges including 600 and 3600)
      • Steps: 1-1 (Note I have tried 1-10 and 1-0)
      • Operation Type: Send Message
      • Send to User groups: %GroupName% (Note I have tried sending to individual Users as well)
      • Send only to: Basic HTML Email (I have an SH script that send an HTML formatted email. Note I have tried Basic Email as well)
      • Default message: unchecked
      • Conditions: Event acknowledged = Ack

      When I first created this Action, it worked. I am not sure if it was an OS update, a Zabbix update, or some update-unrelated change that stopped this from working, but this Action is no longer firing.

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              • Assignee:
                Unassigned
                Reporter:
                klaauser Kyle Laauser
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                • Created:
                  Updated:
                  Resolved: