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Incident report
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Resolution: Won't fix
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Major
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None
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3.2.5
How to reproduce this issue :
1 ) Define an action having Trigger severity >= Warning
The defauft message displays
{TRIGGER.NAME};{TRIGGER.STATUS};{TRIGGER.SEVERITY};{HOST.NAME};{EVENT.DATE};{EVENT.TIME};{EVENT.ID};{EVENT.STATUS}
2) Setup a trigger having a severity=High based on an zabbix trapper item
3) fire up this trigger with zabbix_sender = the result is OK : Action is performed and {TRIGGER.SEVERITY} provided by action is High
4) recover trigger using zabbix_sender : the result is OK : Recovery Action is also performed and {TRIGGER.SEVERITY} provided by action is High
So in less than 30 sec try this :
5) modify the trigger severity using interface or API from High to Not Classified
6) fire up again this trigger with zabbix_sender = the result is NOTOK : Action is performed and {TRIGGER.SEVERITY} provided by action is 'Not Classified' even if Action condition is still Trigger severity >= Warning
==> Because Trigger severity is now Not Classified, action should normally not be activated !
7) recover trigger using zabbix_sender : the result is NOTOK : Recovery Action is also perfomed and {TRIGGER.SEVERITY} provided by action is 'Not Classified'
That means Action condition does not work correctly when Trigger severity has just changed