Child trigger dependent on parent trigger is not evaluated based on child trigger latest data when parent trigger recovers

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    • Type: Incident report
    • Resolution: Won't fix
    • Priority: Minor
    • None
    • Affects Version/s: 3.2.6
    • Component/s: Server (S)
    • None

      I have found when a child trigger is in a problem state along with the parent trigger in a problem state, the child trigger state it is not re-evaluated using latest data after action escalation continues from a paused state once the parent trigger recovers (even if the latest data suggests the child trigger should have recovered).

      • Create trigger A
      • Create trigger B dependent on trigger A
      • Create action with an operation that starts after period of 300 seconds

      (Next steps all must occur within the 300 seconds)

      • Send data to ensure trigger B is in problem state
      • Send data to Ensure trigger A is in problem state
      • Send data to Ensure trigger B is in ok state
      • Send data to Ensure trigger A is in ok state
      • wait and see that the action operation for trigger B actually fires

      What I believe should happen is when the data is sent to ensure trigger B is on ok state while trigger A is in a problem state that it is re-evaluated and the action cancelled.

            Assignee:
            Andrejs Tumilovics
            Reporter:
            James Cook
            Team C
            Votes:
            1 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated:
              Resolved: