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Incident report
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Resolution: Workaround proposed
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Minor
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None
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3.4.1
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None
From the "Monitoring > Problems" view, the column 'Ack' shows about 'Problems' the acknowledge status (Yes/No) and the counter giving the number of acknowledgment done.
But, in comparaison with the "Monitoring > Triggers" view, the same column called 'Ack' shows the acknowledge status (Yes/No) and the counter giving HERE the number of the problem occurrences' when the 'MULTIPLE' is set (from the trigger parameter 'PROBLEM event generation mode').
Our difficulty today is:
- Firstly both counters are interesting and would be displayed from the Problem View.
- the new Zabbix Dashboard only permit to display the 'Problem view' (and not the 'Trigger view'), so the counter showing the number of occurences of a problem is unavailable.
Propositions:
1) From the prroblem view, the 'Status' column (OK/RESOVED/PROBLEM) could show the Problem occurrences' counter missing today.
2) By extension, the 'Trigger view' should have a homogeneous display with the 'Problems view' by showing the Problems occurrences on the 'Status' column.