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Problem report
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Resolution: Fixed
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Major
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3.2.9
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Sprint 24, Sprint 25, Sprint 26, Sprint 27, Sprint 28, Sprint 29, Sprint 30, Sprint 31, Sprint 32, Sprint 33, Sprint 34, Sprint 35, Sprint 36, Sprint 37, Sprint 38, Sprint 39, Sprint 40, Sprint 41, Sprint 42, Sprint 43, Sprint 44, Sprint 45, Sprint 46, Nov 2018
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1
We are monitoring our service by response code 200. In October we have an outage for ~ 2 mins. But availability montly report shows that we have SLA ~ 95%. It is incorrect.
Have a look at screenshot avReport2.jpeg, as you can see SLA is 100% for the month period except for last hour. But if we include this last hour (when we have outage for 2 mins - problems.jpeg) SLA will be ~95% (avReport.jpeg)
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