I am experiencing these symptoms with 3.2.10.

Template OS Windows.

If I add a service name to the regex to be skipped, it will never be recognized by the LLD and the problem will never go away.

Same situation with change a service start-up on a server. If I change the service to disabled, the change is never recognized by Zabbix.

Rebooting the zabbix server has no effect. Nor does stopping/starting the zabbix agent.

The only way that I have found to rectify the issue is to delete the item prototype and trigger from the template, then add them back in.

Then the regex changes are recognized, and the new service startup states are recognized.

Thanks.

Bryan Hunt