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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-13409

Log file monitoring - there are no files matching or insufficient access rights on Windows 2008 r2

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    Details

    • Type: Incident report
    • Status: Closed
    • Priority: Major
    • Resolution: Cannot Reproduce
    • Affects Version/s: 3.4.6
    • Fix Version/s: None
    • Component/s: Agent (G)
    • Environment:
      Windows 2008 R2 Standard

      Description

      I'm trying monitoring a file log on with active agent in Windows 2008 R2 Standard but I'm receiving this message on log:

      "there are no files matching "SON20180125.log" in "D:\DIR\TRACE\" or insufficient access rights"

      Steps to reproduce:
      1- Item config:
      Type: Zabbix agent (active)
      Key: logrt[D:\DIR\TRACE\SON20180124.log,Bloqueada]

      2- The permission of file on Windows:
      [[email protected]]# zabbix_get -s 10.3.0.XXX -p 10050 -k "system.run[icacls D:\DIR\TRACE\SON20180125.log]"
      D:\DIR\TRACE\SON20180125.log Everyone:(I)(RX)
      NT AUTHORITY\SYSTEM:(I)(F)
      BUILTIN\Administrators:(I)(F)
      Successfully processed 1 files; Failed processing 0 files

      3- Test of read the file log from remote command with success:
      [[email protected]]# zabbix_get -s 10.3.0.XXX -p 10050 -k "system.run[type D:\DIR\TRACE\SON20180125.log |findstr Bloqueada]"
      [25/01/2018-20:00:52] SON[000059FC] XXX Bloqueada

      4- Error in log file of zabbix agent:
      5620:20180129:090432.842 there are no files matching "SON20180125.log" in "D:\DIR\TRACE\" or insufficient access rights

        Attachments

        1. Item config.png
          8 kB
          José Roberto Prado

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            Assignee:
            Unassigned Unassigned
            Reporter:
            jrprado José Roberto Prado
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              Dates

              Created:
              Updated:
              Resolved: