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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-13770

zabbix server/proxy MUST be restarted after changing SNMPv3 host credential parameters - document that

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    • Team:
      Team C
    • Sprint:
      Sprint 32, Sprint 33, Sprint 34

      Description

      This is connected to a ZBX-13769, but I separate it to independent issue in an attempt to make zabbix users life easier.

      Assume that I needed to change credentials (and/or AuthPriv params) for SNMPv3 devices in my network. I did it on devices side and in zabbix frontend too.
      And ... I got very bad picture in hosts availability and/or unsupported item alerts (reasons are described in the ZBX-13769).

      So, what I observed when performed those tests: similarly to EngineBoot<->EngineID per-process (*poller) memory, the same is actual for credentials!

      Yes, each *poller process AFTER very first polling of a device (maybe key filed here is "Security name" with/without combination with EngineID - not tested) - the process remembers "auth" data in library's cache and reuses it further.
      It means that after some zabbix_server uptime, all (likely) poller processes will remember the "auth" data and any updates in frontend (for 4 fields) will not be actually applied. Note: unreachable pollers (likely) will not remember the "auth" data, they likely will catch new values.

      The picture visually gets very similar to a case, when you have duplicated EngineIDs in the network.

      Important detail:
      Changing any of these 4 parameters:

      Authentication protocol
      Authentication passphrase
      Privacy protocol
      Privacy passphrase

      without changing "Security name" - requires server/proxy daemons restart !!!
      In other words - if "Security name" is changed as well - those 4 new params WILL BE applied after configuration reload without restart!

      I'd add a note to documentation about required server/proxy daemons restart.

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              • Assignee:
                s.paskevics Sergejs Paskevics
                Reporter:
                zalex_ua Oleksiy Zagorskyi
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