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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-14312

Proxy->Agent communication drops intermittently

    Details

    • Type: Incident report
    • Status: Closed
    • Priority: Critical
    • Resolution: Fixed
    • Affects Version/s: 3.4.8
    • Fix Version/s: 3.4.10rc1, 4.0.0alpha7, 4.0 (plan)
    • Component/s: Server (S)
    • Labels:
    • Environment:
      Zabbix Server 3.4.8 (RHEL 7.4)
      Zabbix Proxy 3.4.8 (RHEL 6.9)
      Zabbix Agent 2.4.1 (Microsoft Windows Server 2008 R2 SE SP 1 x64)
    • Team:
      Team A
    • Sprint:
      Sprint 33
    • Story Points:
      1

      Description

      We are seeing agents intermittently failing agent.ping checks

      Proxy that is used appears to have a large queue:

       We do have other servers reporting through the same proxy (rhlappzab405) w/o issue though. These are specific to Windows hosts/agents and happens on around 100 hosts. Proxy is managing between 400-500 hosts in total.

      Proxy Logs: zabbix_proxy.log.zip

      Server Logs: zabbix_server.log.zip

        Attachments

        1. 60720_eng.log
          74 kB
        2. agent_ping.png
          agent_ping.png
          34 kB
        3. image-2018-05-02-12-11-03-871.png
          image-2018-05-02-12-11-03-871.png
          27 kB
        4. image-2018-05-02-12-11-49-813.png
          image-2018-05-02-12-11-49-813.png
          53 kB
        5. proxy_perf1.png
          proxy_perf1.png
          47 kB
        6. proxy_perf2.png
          proxy_perf2.png
          84 kB
        7. proxy_perf3.png
          proxy_perf3.png
          74 kB
        8. proxy_perf4.png
          proxy_perf4.png
          126 kB
        9. proxy_queue.png
          proxy_queue.png
          50 kB
        10. Screen Shot 2018-05-01 at 15.56.39.png
          Screen Shot 2018-05-01 at 15.56.39.png
          123 kB
        11. Screen Shot 2018-05-01 at 15.57.47.png
          Screen Shot 2018-05-01 at 15.57.47.png
          428 kB
        12. zabbix_proxy.log.zip
          1.36 MB
        13. zabbix_server.log.zip
          491 kB

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              • Assignee:
                vso Vladislavs Sokurenko
                Reporter:
                harivittal Hari Vittal
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                Dates

                • Created:
                  Updated:
                  Resolved: