MAP - MAP show the trigger with the wright severity

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    • Type: Problem report
    • Resolution: Fixed
    • Priority: Major
    • None
    • Affects Version/s: 4.0.1
    • Component/s: Server (S)
    • Environment:
      Virtual Machine Linux Centos 7 on VMWare ESX

      Steps to reproduce:

      1. Create 2 MAP
        1. 1 MAP principal
        2. 1 submap
      2. in submap show master and slave equipment
      3. I create 3 triggers :
        1. If master down -> show in High "master down"
        2. If the slave down -> show in High "slave down"
        3. If master & slave down -> show in Disaster "service down"

      Result:

      See Screenshot : When one of the 2 equipment is down, the trigger Disaster appears.

      But in the "overview problem" the trigger High appear
      Expected:

      We expected the same comportment of the overview problem.

      If 1 of the 2 equipment is down :

      • Trigger High appear
      • the principal map show orange circle

      If all equipment are down :

      • Trigger Disaster appear
      • the principal map show red circle

        1. expect map1.PNG
          51 kB
          baptiste
        2. expect map2.PNG
          44 kB
          baptiste
        3. problem map.PNG
          48 kB
          baptiste
        4. router down.PNG
          3 kB
          baptiste
        5. trigger.PNG
          7 kB
          baptiste
        6. trigger-depends-on.png
          13 kB
          Aigars Kadikis

            Assignee:
            Unassigned
            Reporter:
            baptiste
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              Created:
              Updated:
              Resolved: