Details

    • Type: Problem report
    • Status: Closed
    • Priority: Blocker
    • Resolution: Fixed
    • Affects Version/s: 4.0.2
    • Fix Version/s: None
    • Component/s: Server (S)
    • Labels:
      None

      Description

      After two or three days of Zabbix Server Running:

      Zabbix Server 4.0 Crashes with the following dump in logs:

      -------------------------------------------------------------------------

      22698:20190131:151527.187 Got signal [signal:11(SIGSEGV),reason:1,refaddr:(nil)]. Crashing ...
       22698:20190131:151527.187 ====== Fatal information: ======
       22698:20190131:151527.187 Program counter: 0x7f723ed70a81
       22698:20190131:151527.188 === Registers: ===
       22698:20190131:151527.188 r8 = 0 = 0 = 0
       22698:20190131:151527.188 r9 = 10 = 16 = 16
       22698:20190131:151527.188 r10 = fffffffffffff28b = 18446744073709548171 = -3445
       22698:20190131:151527.188 r11 = 8 = 8 = 8
       22698:20190131:151527.188 r12 = 55a76970d1a5 = 94177516900773 = 94177516900773
       22698:20190131:151527.188 r13 = 1 = 1 = 1
       22698:20190131:151527.188 r14 = 0 = 0 = 0
       22698:20190131:151527.188 r15 = 0 = 0 = 0
       22698:20190131:151527.188 rdi = 0 = 0 = 0
       22698:20190131:151527.188 rsi = cb6 = 3254 = 3254
       22698:20190131:151527.188 rbp = 7fffdc2b5500 = 140736887215360 = 140736887215360
       22698:20190131:151527.188 rbx = 0 = 0 = 0
       22698:20190131:151527.188 rdx = 0 = 0 = 0
       22698:20190131:151527.188 rax = 0 = 0 = 0
       22698:20190131:151527.188 rcx = 0 = 0 = 0
       22698:20190131:151527.188 rsp = 7fffdc2b54a8 = 140736887215272 = 140736887215272
       22698:20190131:151527.188 rip = 7f723ed70a81 = 140128657279617 = 140128657279617
       22698:20190131:151527.188 efl = 10283 = 66179 = 66179
       22698:20190131:151527.188 csgsfs = 33 = 51 = 51
       22698:20190131:151527.188 err = 4 = 4 = 4
       22698:20190131:151527.188 trapno = e = 14 = 14
       22698:20190131:151527.188 oldmask = 0 = 0 = 0
       22698:20190131:151527.188 cr2 = 0 = 0 = 0
       22698:20190131:151527.188 === Backtrace: ===
       22698:20190131:151527.189 18: /usr/sbin/zabbix_server: escalator #1 [processed 0 escalations in 0.000000 sec, processing escalations](zbx_log_fatal_info+0x142) [0x55a769637706]
       22698:20190131:151527.189 17: /usr/sbin/zabbix_server: escalator #1 [processed 0 escalations in 0.000000 sec, processing escalations](+0xf1b19) [0x55a769637b19]
       22698:20190131:151527.189 16: /lib64/libpthread.so.0(+0xf680) [0x7f7242074680]
       22698:20190131:151527.189 15: /lib64/libc.so.6(+0x8ca81) [0x7f723ed70a81]
       22698:20190131:151527.189 14: /lib64/libc.so.6(__strdup+0xe) [0x7f723ed7078e]
      

       

      ------------------------------------------------------------------------------------------

      The issue is repeating after some time:

      we have the following configurations

       * CacheSize=2G
       * CacheUpdateFrequency=300
       * HistoryCacheSize=2G
       * HistoryIndexCacheSize=128M
       * TrendCacheSize=2G
       * ValueCacheSize=2G
       * StartPollers=400
       * StartPollersUnreachable=20
       * StartHTTPPollers=20
       * StartTrappers=50
      

       

      Other configurations are default ones.

      Zabbix Server RAM Memory : 16 GB

      After crash:

      ======

      top - 15:45:47 up 156 days, 6:00, 3 users, load average: 0.00, 0.03, 0.14
      Tasks: 318 total, 1 running, 310 sleeping, 0 stopped, 7 zombie
      %Cpu(s): 0.1 us, 0.1 sy, 0.0 ni, 99.8 id, 0.0 wa, 0.0 hi, 0.0 si, 0.0 st
      KiB Mem : 16250548 total, 14786196 free, 339052 used, 1125300 buff/cache
      KiB Swap: 2097148 total, 1459716 free, 637432 used. 14898176 avail Mem
      

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              • Assignee:
                zabbix.support Zabbix Support Team
                Reporter:
                khaled.gawad Khaled Gawad
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                Dates

                • Created:
                  Updated:
                  Resolved: