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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-1559

Confusing Error Message after Upgrade to 1.6.8

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    • Icon: Incident report Incident report
    • Resolution: Won't fix
    • Icon: Minor Minor
    • None
    • 1.6.8
    • Proxy (P)
    • None
    • CentOS/RH 5. i386 on proxies, x86_64 on server.

      http://www.zabbix.com/forum/showthread.php?p=55347#post55347

      After upgrading to 1.6.8 from 1.6.4, I started seeing these types of messages on the proxies:

      8425:20091211:103956 Item myhost1:#63956 error: Not supported by ZABBIX agent
      8425:20091211:103956 Parameter 63956 is not supported by agent on host [myhost1] Old status [0]
      8425:20091211:103956 Item myhost2:#59936 error: Not supported by ZABBIX agent
      8425:20091211:103956 Parameter 59936 is not supported by agent on host [myhost2] Old status [0]
      8425:20091211:103956 Simple check net.tcp.service[#51896,10.10.10.115] is not supported
      8425:20091211:103956 Parameter 51896 is not supported by agent on host [myhost3] Old status [0]

      51896 is the itemid for a "Ping check" with "icmpping" as the key. This check works. When I check the items for that host, the only item that has "net.tcp.service" as the key is the SSH check, which also works. There are others similar errors. The checks on the hosts work even on 1.6.8, but somehow after upgrading to 1.6.8 these messages show up.

      On the proxy:

      mysql> SELECT * FROM items WHERE itemid=51896;
      ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

      itemid type snmp_community snmp_oid snmp_port hostid description key_ delay history trends nextcheck lastvalue lastclock prevvalue status value_type trapper_hosts units multiplier delta prevorgvalue snmpv3_securityname snmpv3_securitylevel snmpv3_authpassphrase snmpv3_privpassphrase formula error lastlogsize logtimefmt templateid valuemapid delay_flex params ipmi_sensor

      ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

      51896 3 public interfaces.ifTable.ifEntry.ifInOctets.1 161 10149   icmpping 30 90 365 1260903536 NULL 1260798152 NULL 0 3     0 0 NULL   0     1 ZBX_NOTSUPPORTED 0   51891 0   DSN=<database source name>\nuser=<user name>\npassword=<password>\nsql=<query>  

      ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

      mysql> SELECT * FROM items WHERE key_ like '%net.tcp.service%' and hostid=10149;
      ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

      itemid type snmp_community snmp_oid snmp_port hostid description key_ delay history trends nextcheck lastvalue lastclock prevvalue status value_type trapper_hosts units multiplier delta prevorgvalue snmpv3_securityname snmpv3_securitylevel snmpv3_authpassphrase snmpv3_privpassphrase formula error lastlogsize logtimefmt templateid valuemapid delay_flex params ipmi_sensor

      ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

      44825 7     161 10149   net.tcp.service[ssh] 60 90 365 1261001538 NULL NULL NULL 0 3     0 0 NULL   0     0   0   44022 1      

      ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
      1 row in set (0.04 sec)

      On the Server:
      mysql> SELECT * FROM items WHERE itemid=51896;
      -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

      itemid type snmp_community snmp_oid snmp_port hostid description key_ delay history trends nextcheck lastvalue lastclock prevvalue status value_type trapper_hosts units multiplier delta prevorgvalue snmpv3_securityname snmpv3_securitylevel snmpv3_authpassphrase snmpv3_privpassphrase formula error lastlogsize logtimefmt templateid valuemapid delay_flex params ipmi_sensor

      -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

      51896 3 public interfaces.ifTable.ifEntry.ifInOctets.1 161 10149 Ping check icmpping 30 90 365 1260911846 1 1260911818 1 0 3     0 0 NULL   0     1   0   51891 0   DSN=<database source name>\nuser=<user name>\npassword=<password>\nsql=<query>  

      -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

      mysql> SELECT * FROM items WHERE key_ like '%net.tcp.service%' and hostid=10149;
      --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

      itemid type snmp_community snmp_oid snmp_port hostid description key_ delay history trends nextcheck lastvalue lastclock prevvalue status value_type trapper_hosts units multiplier delta prevorgvalue snmpv3_securityname snmpv3_securitylevel snmpv3_authpassphrase snmpv3_privpassphrase formula error lastlogsize logtimefmt templateid valuemapid delay_flex params ipmi_sensor

      --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

      44825 7     161 10149 SSH server is running net.tcp.service[ssh] 60 7 365 1261001538 1 1261001478 1 0 3     0 0 NULL   0     0   0   44022 1      

      --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
      1 row in set (0.00 sec)

      I turned on additional debugging on the proxy and was able to find this:

      28997:20091217:145124 In substitute_simple_macros (data:"#51896")
      28997:20091217:145125 In get_value(key:#51896)
      28997:20091217:145125 In get_value_simple(51896
      28997:20091217:145125 Sysinfo net.tcp.service[#51896,10.10.10.115]
      28997:20091217:145125 Simple check net.tcp.service[#51896,10.10.10.115] is not supported
      28997:20091217:145125 Parameter 51896 is not supported by agent on host [myhost3] Old status [0]

            Unassigned Unassigned
            js1 Jiann-Ming Su
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              Created:
              Updated:
              Resolved: