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Incident report
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Resolution: Declined
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Major
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4.2.0
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None
A [site survey|https://www.fieldengineer.com/field-services/site-survey-readiness] is carried out before the deployment of any hardware. The aim is to collect all data related to customer's sites as a way of planning for minimal disruption during and after deployment.
The site survey process consists of engineers who will complete questionnaires that help gather all the data required. This typically relates to the network closet, existing cabling, existing power, HVAC conditions and any space that's available in the network racks for new hardware.
After carrying out this comprehensive onsite survey, customers get first-hand information about all the pre-deployment work that needs to happen before new hardware is deployed. This is all based on the data gathered by enginee