Problem not recovering yet expression is met

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    • Type: Problem report
    • Resolution: Fixed
    • Priority: Major
    • None
    • Affects Version/s: 4.0.7
    • Component/s: None
    • None
    • Environment:
      Server 4.0.7
      Agent 3.4

      I have a recurring issue with a problem that won't recover by itself yet the recovery expression of that trigger is met.

      To make sure of that I have even created a trigger with the recovery expression as problem expression, and it triggered immediately, on the same host, the items are configured the same way etc...

      Here are the expressions

      Problem: {HOST*:*log[file.txt,Error,,100,skip].str("Error X")}=1
      Recovery: {HOST*:*log[file.txt,Error,,100,skip].nodata(600)}=1

      So when the specific error happens, the problem triggers just fine and then it should recover after 10mins without similar issues. As i said if I create a trigger with this recovery as problem expression, it will trigger, so why does this problem doesn't recover ???

      I really don't know what to think of this, I'm thinking it could be the agent version but unfortunately I cannot update it yet because its a host prod and the issue is not significant enough for a reboot (I've tried simply overwriting but the installer gives me an error message).

            Assignee:
            Zabbix Support Team
            Reporter:
            Jerome
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              Created:
              Updated:
              Resolved: