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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-16943

Field "c_eventid" is always empty for event got by API

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    Details

    • Type: Documentation task
    • Status: Closed
    • Priority: Trivial
    • Resolution: Fixed
    • Affects Version/s: 4.0.13
    • Fix Version/s: 5.2 (plan)
    • Component/s: Documentation (D)
    • Labels:
      None
    • Team:
      Team D
    • Sprint:
      Sprint 67 (Aug 2020)

      Description

      Steps to reproduce:

      1. Any trigger raise problem event
      2. Resolve problem
      3. OK event is generated, problem automatically closed
      4. Get raised events via API, field c_eventid is NULL

      Result:

      1. Events in database:
      2. Database event_recovery:
      3. Call of event.get API result:
            {
              "eventid": "42", 
               "source": "0", 
               "object": "0", 
               "objectid": "16356", 
               "clock": "1574160115", 
               "value": "0", 
               "acknowledged": "0", 
               "ns": "770751216", 
               "name": "Value from test_mes is equal to 1", 
               "severity": "0", 
               "r_eventid": "0", 
               "c_eventid": "0", 
               "correlationid": "0", 
               "userid": "0", 
               "suppressed": "0"
             }
           

      Hello.
      On our environments field c_eventid is always empty for OK event after resolving any problem.
      I've attached what we have in database and what we get by calling event.get API.
      By documentation (https://www.zabbix.com/documentation/4.0/ru/manual/api/reference/event/object) we except following:

      r_eventid - Recovery event ID
      c_eventid - Problem event ID who generated OK event
      

      Value of r_eventid is correct for problem event but c_eventid is always empty.
      Also there is no errors in postgresql logs during reproducing this problem.

      Could you please advise what is possible cause of this behavior? Is our expectation about system behavior correct? Is any additional configuration needed?

      Thank you.

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            Assignee:
            mgeneralova Marina Generalova
            Reporter:
            disbal Vladislav Vlasov
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              Dates

              Created:
              Updated:
              Resolved: