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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-17068

SNMP : Timeout while connecting to <ipaddress>

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    • Icon: Problem report Problem report
    • Resolution: Incomplete
    • Icon: Trivial Trivial
    • None
    • 4.4.3
    • Proxy (P), Server (S)
    • None
    • CentOS 7.6 - SNMPv3 (SHA and AES encryption) - Dell iDrac

      Steps to reproduce:

      1. Add host with SNMPv3 to monitor Dell iDrac through Zabbix proxy.
      2. Set "Refresh unsupported items" to 60s.
      3. After a variable period, SNMP is unvailable and display "Timeout while connecting to <ipaddress>"
      4. Clone this host, change only name (in my case, add -clone), all other value keep the same.
      5. The clone work perfectly, but after a variable period, the problem appear again.
      6. Disable and re-enable host fix issue, but after a period, the problem appear again also.
      7. Increase debug level. Host with timeout never appear in log. Clone host without problem appear (log output in the Result section below) :

      Result:

      {{ }}1479:20191211:142644.274 End of substitute_key_macros():SUCCEED data:'discovery{#MEMORYID},1.3.6.1.4.1.674.10892.5.4.1100.50.1.8.1,{#MEMORYMANUFACTURER},1.3.6.1.4.1.674.10892.5.4.1100.50.1.21.1,{#MEMORYCAPACITY},1.3.6.1.4.1.674.10892.5.4.1100.50.1.14.1,{#MEMORYPN},1.3.6.1.4.1.674.10892.5.4.1100.50.1.22.1,{#MEMORYSERIAL},1.3.6.1.4.1.674.10892.5.4.1100.50.1.23.1,{#MEMORYSPEED},1.3.6.1.4.1.674.10892.5.4.1100.50.1.15.1'
      1479:20191211:142644.274 In get_values_snmp() host:'HIDDEN-ob-ing-poc-caas-esx02-clone' addr:'172.31.17.4' num:1
      1479:20191211:142644.274 In zbx_snmp_open_session()
      1479:20191211:142644.299 SNMPv3 [[email protected]:161]
      1479:20191211:142644.299 End of zbx_snmp_open_session()
      1479:20191211:142644.299 In zbx_snmp_process_discovery()
      1479:20191211:142644.299 In zbx_snmp_translate() OID:'1.3.6.1.4.1.674.10892.5.4.1100.50.1.8.1'
      --
      1470:20191211:142714.159 End of substitute_key_macros():SUCCEED data:'1.3.6.1.4.1.674.10892.5.4.200.10.1.12.1'
      1470:20191211:142714.160 In get_values_snmp() host:'HIDDEN-ob-ing-poc-caas-esx02-clone' addr:'172.31.17.4' num:16
      1470:20191211:142714.160 In zbx_snmp_open_session()
      1470:20191211:142714.184 SNMPv3 [[email protected]:161]
      1470:20191211:142714.185 End of zbx_snmp_open_session()
      1470:20191211:142714.185 In zbx_snmp_process_standard()
      1470:20191211:142714.185 In zbx_snmp_translate() OID:'1.3.6.1.4.1.674.10892.5.4.700.12.1.11.1.4'
      --
      1469:20191211:142734.297 End of substitute_key_macros():SUCCEED data:'discovery{#MEMORYID},1.3.6.1.4.1.674.10892.5.4.1100.50.1.8.1,{#MEMORYMANUFACTURER},1.3.6.1.4.1.674.10892.5.4.1100.50.1.21.1,{#MEMORYCAPACITY},1.3.6.1.4.1.674.10892.5.4.1100.50.1.14.1,{#MEMORYPN},1.3.6.1.4.1.674.10892.5.4.1100.50.1.22.1,{#MEMORYSERIAL},1.3.6.1.4.1.674.10892.5.4.1100.50.1.23.1,{#MEMORYSPEED},1.3.6.1.4.1.674.10892.5.4.1100.50.1.15.1'
      1469:20191211:142734.297 In get_values_snmp() host:'HIDDEN-ob-ing-poc-caas-esx02-clone' addr:'172.31.17.4' num:1
      1469:20191211:142734.297 In zbx_snmp_open_session()
      1469:20191211:142734.322 SNMPv3 [[email protected]:161]
      1469:20191211:142734.322 End of zbx_snmp_open_session()
      1469:20191211:142734.322 In zbx_snmp_process_discovery()
      1469:20191211:142734.322 In zbx_snmp_translate() OID:'1.3.6.1.4.1.674.10892.5.4.1100.50.1.8.1'}}{{

      Expected:
      When SNMP became available again, this error message disappear.

        1. snmp.png
          snmp.png
          24 kB
        2. zbx_log.txt
          20 kB

            zux Edgars Melveris
            Flamme_2 CHAVIGNY
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              Created:
              Updated:
              Resolved: