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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-17140

Agent does not retrieve CPU information

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    Details

    • Type: Problem report
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: 4.4.4
    • Fix Version/s: 4.4.8rc1, 5.0.0beta1, 5.0 (plan)
    • Component/s: Agent (G)
    • Labels:
      None
    • Environment:
      Windows server 2012 R2 - 2016
    • Team:
      Team C
    • Sprint:
      Sprint 60 (Jan 2020), Sprint 61 (Feb 2020), Sprint 62 (Mar 2020), Sprint 63 (Apr 2020)
    • Story Points:
      3

      Description

      Steps to reproduce:

      1. It is updated from agent 4.4.0 to 4.4.1

      Result:
      See screenshot...


      See log file...

      If I uninstall version 4.4.4 and reinstall the version 4.4.0 agent, CPU information is retrieved again

      We have the same problem with the agents of the following versions:
      4.4.1, 4.4.2, 4.4.3 and 4.4.4

        Attachments

        1. coreinfo.txt
          15 kB
        2. Counters_BR.txt
          158 kB
        3. Counters_EN.txt
          144 kB
        4. image-2020-01-04-10-00-09-922.png
          image-2020-01-04-10-00-09-922.png
          23 kB
        5. image-2020-01-04-10-00-54-312.png
          image-2020-01-04-10-00-54-312.png
          191 kB
        6. image-2020-01-04-10-03-42-020.png
          image-2020-01-04-10-03-42-020.png
          15 kB
        7. image-2020-01-28-18-51-25-382.png
          image-2020-01-28-18-51-25-382.png
          14 kB
        8. image-2020-01-28-18-52-45-887.png
          image-2020-01-28-18-52-45-887.png
          162 kB
        9. typeperf_procesador.txt
          10 kB
        10. typeperf.txt
          1.84 MB

          Activity

            People

            Assignee:
            MVekslers Michael Veksler
            Reporter:
            sancho sancho
            Votes:
            4 Vote for this issue
            Watchers:
            14 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: