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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-17351

Media type messages on acknowledgements show "inaccessible user"

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    Details

    • Type: Problem report
    • Status: Closed
    • Priority: Trivial
    • Resolution: Won't fix
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None

      Description

      Steps to reproduce:

      1. Configure a Media Type; email or slack. In this case slack was used as an example. Install the zabbix-notify script from the following github project on your Zabbix server - https://github.com/v-zhuravlev/zabbix-notify.
      2. Set up a Zabbix Media Type with the required script parameters.
      3. Set up a Slack webhook to send the data into slack from Zabbix.
      4. When a trigger comes in Acknowledge it.
      5. You will see "Inaccessible user" for the name while the Zabbix UI (Monitoring > Problems) will show who acknowledged it.

      Result:
      See screenshots. This was also seen in email and not just slack.


      Expected: When a user acknowledges the trigger, the media configured should display the user who acknowledged it and not just the UI.

      Setup:

      • Zabbix 4.0.15
      • Debian 9 OS
      • PostgreSQL 11.4

      Could this be a possible permissions issue?

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            Assignee:
            rvaliahmetovs Renats Valiahmetovs
            Reporter:
            doctorbal82 Andreas Drbal
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              Dates

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              Updated:
              Resolved: