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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-17702

The messages [NOTE: Escalation cancelled] will not be sent by *deleting* trigger, item and host

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    • Team A
    • Sprint 64 (May 2020), Sprint 65 (Jun 2020)
    • 1

    Description

      After deleting trigger, item and host, Zabbix does not send any cancellation text (NOTE: Escalation cancelled), but only [trigger id:xxx deleted.] messages logged to the server log file like below.

      delete trigger

       18146:20200511:163054.830 escalation cancelled: trigger id:16233 deleted.

      delete item

      18146:20200511:170038.616 escalation cancelled: trigger id:16239 deleted.

      delete host

      18146:20200511:170826.809 escalation cancelled: trigger id:16240 deleted.

      which is different from document descriptions.

      During an escalation in progress (like a message being sent), based on any type of event:

      • the action is disabled
      • the event is deleted
        Based on trigger event:
      • the trigger is disabled or deleted

      https://www.zabbix.com/documentation/4.0/manual/config/notifications/action/escalations?s[]=escalation&s[]=cancelled

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          part of

          Problem report - Problem report ZBX-15716 Different behavior of [Escalation cancelled:~] mail between version 3 and 4

          • Minor - Minor loss of function, or other problem where easy workaround is present.
          • Closed

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            People

              wiper Andris Zeila
              yIn Syusei YIn
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                Updated:
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