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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-18242

Notification not always sent

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    • Problem report
    • Status: Open
    • Trivial
    • Resolution: Unresolved
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    • 12.1-RELEASE-p1 FreeBSD 12.1-RELEASE-p1 GENERIC amd64

      zabbix_server (Zabbix) 4.4.4
      Revision 3131fdac04 19 December 2019, compilation time: Jan 2 2020 15:28:30

    Description

      I've configured sending notification of problems as described in the documentation.
      Next, I create an emergency - the trigger generates a problem. And the notification is sent and I receive it successfully.
      After a while, I repeat the experiment - the trigger fires, but the notification does not send.

      That's what I could dig.
      1. An entry in the escalations table is created. Nextcheck = 0.
      2. Server logs
      Code:
      28139:20200228:161434.487 In process_escalations()
      28139:20200228:161434.487 query [txnlev:0] [select escalationid,actionid,triggerid,eventid,r_eventid,nextcheck,esc_step,status,itemid,acknowledgeid from escalations where triggerid is null and itemid is not null and nextcheck<=1582899277 order by actionid,triggerid,itemid,escalationid]
      28139:20200228:161434.488 End of process_escalations()
      28139:20200228:161434.488 In process_escalations()
      28139:20200228:161434.488 query [txnlev:0] [select escalationid,actionid,triggerid,eventid,r_eventid,nextcheck,esc_step,status,itemid,acknowledgeid from escalations where triggerid is null and itemid is null and nextcheck<=1582899277 order by actionid,triggerid,itemid,escalationid]
      28139:20200228:161434.489 End of process_escalations()
      3. After restart zabbix server - a notification is sent.

      I conclude that the process that processes the escalations table does not see the new record.

      I think, that problem can be in auto_commit=0 (MySQL), which is in my config. Buy i changed it to 1 and problem also present.

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            kpavars Kristians Pavars
            drewblin Andrey
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            Dates

              Created:
              Updated: