Details
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Type:
Documentation task
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Status: Confirmed
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Priority:
Trivial
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Resolution: Unresolved
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Affects Version/s: 3.0.31, 4.0.25, 5.0.4
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Fix Version/s: None
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Component/s: Documentation (D)
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Labels:None
Description
Link: https://www.zabbix.com/documentation/current/manual/it_services
Problem:
Documentation don't explain how SLA is calculated if we define overlapping periods.
Define downtime:
Monday 07:00 - Monday 10:00
Define uptime:
Monday 07:00 - Monday 18:00
Time 07:00 - 10:00 is in SLA calculation or not? What take precedence downtime or uptime?
Expected:
Documentation should explain how SLA is calculated if we define overlapping periods, what take precedence downtime or uptime.
Result:
See screenshot...
See log file...
See memory dump...
Expected:
See screenshot....
See attached patch file...