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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-19267

Windows (any version): Agent2 incorrectly handle WMI requests sometimes

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Details

    • Incident report
    • Status: Open
    • Trivial
    • Resolution: Unresolved
    • 5.0.10
    • None
    • Agent2 plugin (N)
    • None

    Description

      Steps to reproduce:

      1. Create WMI item (type "int") : wmi.get[root\cimv2,Select LicenseStatus From SoftwareLicensingProduct where ProductkeyID IS NOT NULL and Name like "Windows%"]
      2. Install Zabbix Agent2 on any (tested @ 2008R2-2016) Windows host
      3. Wait for data gathering or force it manually
      4. Locate it as "unsupported" because "Empty WMI search result"

      Result: (debug logging level 4)

      received passive check request: 'wmi.get[root\cimv2,Select LicenseStatus From SoftwareLicensingProduct where ProductkeyID IS NOT NULL and Name like "Windows%"]' from '172.16.1.2'
      [1] processing update request (1 requests)
      [1] adding new request for key: 'wmi.get[root\cimv2,Select LicenseStatus From SoftwareLicensingProduct where ProductkeyID IS NOT NULL and Name like "Windows%"]'
      [1] created direct exporter task for plugin 'Wmi' itemid:0 key 'wmi.get[root\cimv2,Select LicenseStatus From SoftwareLicensingProduct where ProductkeyID IS NOT NULL and Name like "Windows%"]'
      executing direct exporter task for key 'wmi.get[root\cimv2,Select LicenseStatus From SoftwareLicensingProduct where ProductkeyID IS NOT NULL and Name like "Windows%"]'
      failed to execute direct exporter task for key 'wmi.get[root\cimv2,Select LicenseStatus From SoftwareLicensingProduct where ProductkeyID IS NOT NULL and Name like "Windows%"]' error: 'Empty WMI search result.'
      sending passive check response: ZBX_NOTSUPPORTED: 'Empty WMI search result.' to '172.16.1.2'

      Expected:

      Windows Agent 4.4.5 log file:

      Requested [wmi.get[root\cimv2,Select LicenseStatus From SoftwareLicensingProduct where ProductkeyID IS NOT NULL and Name like "Windows%"]]
      .....
      Sending back [1]

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            zux Edgars Melveris
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            Dates

              Created:
              Updated: