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Problem report
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Resolution: Fixed
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Critical
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5.4 (plan)
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Team A
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Sprint 76 (May 2021)
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1
Steps to reproduce:
The same installation like ZBX-19159, except one thing. 10 items with 10 triggers. Send data to these 10 items from a file using zabbix_sender:
zabbix_sender -z 127.0.0.1 -i /tmp/test_problem
File content:
test test1 1 test test2 1 test test3 1 test test4 1 test test5 1 test test6 1 test test7 1 test test8 1 test test9 1 test test10 1 test test11 1
Missing tags for each 2 from 3 problem events.
Result:
Log file from alert syncer. Tags for these 3 problems are correct, but finally only one problem have required tag:
247:20210430:143048.073 zbx_setproctitle() title:'alert syncer [queuing alerts]'
247:20210430:143048.073 In am_db_get_alerts()
247:20210430:143048.073 query [txnlev:1] [begin;]
247:20210430:143048.073 query [txnlev:1] [select a.alertid,a.mediatypeid,a.sendto,a.subject,a.message,a.status,a.retries,e.source,e.object,e.objectid,a.parameters,a.eventid,a.p_eventid from alerts a left join events e on a.eventid=e.eventid where alerttype=0 and a.status=3 order by a.alertid]
247:20210430:143048.074 query [txnlev:1] [commit;]
247:20210430:143048.074 End of am_db_get_alerts():SUCCEED alerts:0
247:20210430:143048.074 In am_db_flush_results()
247:20210430:143048.074 In zbx_ipc_socket_write()
247:20210430:143048.074 End of zbx_ipc_socket_write():SUCCEED
247:20210430:143048.074 In zbx_ipc_socket_read()
247:20210430:143048.074 End of zbx_ipc_socket_read():SUCCEED
247:20210430:143048.074 query [txnlev:1] [begin;]
247:20210430:143048.074 In am_db_update_event_tags() eventid:307 tags:{"tags":{"__zbx_servicenow_number":"test2"}}
247:20210430:143048.074 query [txnlev:1] [select p.eventid from events e left join problem p on p.eventid=e.eventid where e.eventid=307]
247:20210430:143048.075 End of am_db_update_event_tags()
247:20210430:143048.075 In am_db_update_event_tags() eventid:308 tags:{"tags":{"__zbx_servicenow_number":"test2"}}
247:20210430:143048.075 query [txnlev:1] [select p.eventid from events e left join problem p on p.eventid=e.eventid where e.eventid=308]
247:20210430:143048.075 End of am_db_update_event_tags()
247:20210430:143048.075 In am_db_update_event_tags() eventid:309 tags:{"tags":{"__zbx_servicenow_number":"test2"}}
247:20210430:143048.075 query [txnlev:1] [select p.eventid from events e left join problem p on p.eventid=e.eventid where e.eventid=309]
247:20210430:143048.076 End of am_db_update_event_tags()
247:20210430:143048.076 In am_db_validate_tags_for_update()
247:20210430:143048.076 query [txnlev:1] [select tag,value from event_tag where eventid=307]
247:20210430:143048.076 End of am_db_validate_tags_for_update()
247:20210430:143048.076 query [txnlev:1] [update alerts set status=1,retries=0,error='' where alertid=293;
update alerts set status=1,retries=0,error='' where alertid=294;
update alerts set status=1,retries=0,error='' where alertid=295;
]
247:20210430:143048.077 In DCget_nextid() table:'event_tag' num:1
247:20210430:143048.077 query [txnlev:1] [select max(eventtagid) from event_tag where eventtagid between 0 and 9223372036854775807]
247:20210430:143048.078 End of DCget_nextid() table:'event_tag' [58:58]
247:20210430:143048.078 query [txnlev:1] [insert into event_tag (eventtagid,eventid,tag,value) values (58,307,'__zbx_servicenow_number','test2');
]
247:20210430:143048.078 In DCget_nextid() table:'problem_tag' num:1
247:20210430:143048.078 query [txnlev:1] [select max(problemtagid) from problem_tag where problemtagid between 0 and 9223372036854775807]
247:20210430:143048.078 End of DCget_nextid() table:'problem_tag' [57:57]
247:20210430:143048.078 query [txnlev:1] [insert into problem_tag (problemtagid,eventid,tag,value) values (57,307,'__zbx_servicenow_number','test2');
]
247:20210430:143048.078 query [txnlev:1] [commit;]
247:20210430:143048.081 End of am_db_flush_results() flushed:3
247:20210430:143048.081 zbx_setproctitle() title:'alert syncer [queued 0 alerts(s), flushed 3 result(s) in 0.008265 sec, idle 1 sec]'
Expected:
See screenshot....
See attached patch file...
- caused by
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- Closed
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