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Incident report
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Resolution: Fixed
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Trivial
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None
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5.0.11
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None
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Ubuntu Server 18.04 VM
Steps to reproduce:
- Update ubuntu
- open system information
Result:
Error Zabbix Server is not running
Unsupported charset or collation for tables: acknowledges, actions, alerts, application_discovery, application_prototype, applications, auditlog_details, autoreg_host, conditions, config, config_autoreg_tls, corr_condition_tag, corr_condition_tagpair, corr_condition_tagvalue, correlation, dashboard, dchecks, drules, dservices, event_tag, events, expressions, functions, globalmacro, graph_theme, graphs, graphs_items, group_discovery, group_prototype, history_log, history_str, history_text, host_discovery, host_inventory, host_tag, hostmacro, hosts, housekeeper, hstgrp, httpstep, httpstep_field, httptest, httptest_field, icon_map, icon_mapping, ids, images, interface, interface_snmp, item_condition, item_discovery, item_preproc, item_rtdata, items, lld_macro_path, lld_override, lld_override_condition, lld_override_operation, lld_override_ophistory, lld_override_opperiod, lld_override_optag, lld_override_optrends, maintenance_tag, maintenances, mappings, media, media_type, media_type_message, media_type_param, module, opcommand, opconditions, operations, opmessage, problem, problem_tag, profiles, proxy_autoreg_host, proxy_dhistory, proxy_history, regexps, screens, screens_items, scripts, services, services_times, sessions, slides, slideshows, sysmap_element_url, sysmap_shape, sysmap_url, sysmaps, sysmaps_elements, sysmaps_link_triggers, sysmaps_links, tag_filter, task_data, task_remote_command, task_remote_command_result, task_result, trigger_tag, triggers, users, usrgrp, valuemaps, widget.
Expected:
server to be running
Extra Information
I've already tried the fixes found in ZBX-18295 and ZBX-17357 and https://www.zabbix.com/documentation/current/manual/appendix/install/db_charset_coll with no sucess