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Incident report
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Resolution: Incomplete
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Trivial
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None
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None
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None
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None
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Docker 5.2.6 Ubuntu
Postgres 12 / Timescaledb 1.7
Steps to reproduce:
Opening a custom Template, then attempt to access discover rule - times out with error
Exporting a custom Template - times out with error
Accessing host with custom template applied, access discovery rule - times out with error
I started out with version 5.0.3 environment. I then upgraded to 5.2.6. Since new base template versions are not part of the upgrade, I removed all base templates and reimported from https://git.zabbix.com/projects/ZBX/repos/zabbix/browse/templates for 5.2.6
I created custom templates based on couple of base templates. After applying to large number of hosts (3000+) I started to notice I could not export, and accessing updating some hosts began to take a long time. The problem has gotten worse of time to the point I can no longer access hosts discovery rules, template discovery rules, or export templates.
When the timeout occurs I see the following error in the Apache error log:
[Wed Jun 02 18:48:12.656061 2021] [php7:notice] [pid 1929] [client 10.0.2.2:59015] PHP Fatal error: Maximum execution time of 300 seconds exceeded in /usr/share/zabbix/include/classes/api/services/CDiscoveryRule.php on line 2998, referer: http://localhost:2080/zabbix/hosts.php?form=update&hostid=16007 [Wed Jun 02 18:48:12.656338 2021] [php7:notice] [pid 1929] [client 10.0.2.2:59015] PHP Stack trace:, referer: http://localhost:2080/zabbix/hosts.php?form=update&hostid=16007 [Wed Jun 02 18:48:12.656612 2021] [php7:notice] [pid 1929] [client 10.0.2.2:59015] PHP 1. {main}() /usr/share/zabbix/hosts.php:0, referer: http://localhost:2080/zabbix/hosts.php?form=update&hostid=16007 [Wed Jun 02 18:48:12.656721 2021] [php7:notice] [pid 1929] [client 10.0.2.2:59015] PHP 2. CFrontendApiWrapper->update() /usr/share/zabbix/hosts.php:846, referer: http://localhost:2080/zabbix/hosts.php?form=update&hostid=16007 [Wed Jun 02 18:48:12.656935 2021] [php7:notice] [pid 1929] [client 10.0.2.2:59015] PHP 3. CFrontendApiWrapper->__call() /usr/share/zabbix/hosts.php:846, referer: http://localhost:2080/zabbix/hosts.php?form=update&hostid=16007 [Wed Jun 02 18:48:12.657043 2021] [php7:notice] [pid 1929] [client 10.0.2.2:59015] PHP 4. CFrontendApiWrapper->callMethod() /usr/share/zabbix/include/classes/api/wrappers/CApiWrapper.php:82, referer: http://localhost:2080/zabbix/hosts.php?form=update&hostid=16007 [Wed Jun 02 18:48:12.657166 2021] [php7:notice] [pid 1929] [client 10.0.2.2:59015] PHP 5. CFrontendApiWrapper->callMethod() /usr/share/zabbix/include/classes/api/wrappers/CFrontendApiWrapper.php:63, referer: http://localhost:2080/zabbix/hosts.php?form=update&hostid=16007 [Wed Jun 02 18:48:12.657450 2021] [php7:notice] [pid 1929] [client 10.0.2.2:59015] PHP 6. CFrontendApiWrapper->callClientMethod() /usr/share/zabbix/include/classes/api/wrappers/CApiWrapper.php:94, referer: http://localhost:2080/zabbix/hosts.php?form=update&hostid=16007 [Wed Jun 02 18:48:12.657694 2021] [php7:notice] [pid 1929] [client 10.0.2.2:59015] PHP 7. CLocalApiClient->callMethod() /usr/share/zabbix/include/classes/api/wrappers/CFrontendApiWrapper.php:97, referer: http://localhost:2080/zabbix/hosts.php?form=update&hostid=16007 [Wed Jun 02 18:48:12.657809 2021] [php7:notice] [pid 1929] [client 10.0.2.2:59015] PHP 8. CHost->update() /usr/share/zabbix/include/classes/api/clients/CLocalApiClient.php:121, referer: http://localhost:2080/zabbix/hosts.php?form=update&hostid=16007 [Wed Jun 02 18:48:12.657958 2021] [php7:notice] [pid 1929] [client 10.0.2.2:59015] PHP 9. CHost->massUpdate() /usr/share/zabbix/include/classes/api/services/CHost.php:909, referer: http://localhost:2080/zabbix/hosts.php?form=update&hostid=16007 [Wed Jun 02 18:48:12.658129 2021] [php7:notice] [pid 1929] [client 10.0.2.2:59015] PHP 10. CHost->massAdd() /usr/share/zabbix/include/classes/api/services/CHost.php:1207, referer: http://localhost:2080/zabbix/hosts.php?form=update&hostid=16007 [Wed Jun 02 18:48:12.658293 2021] [php7:notice] [pid 1929] [client 10.0.2.2:59015] PHP 11. CHost->massAdd() /usr/share/zabbix/include/classes/api/services/CHost.php:957, referer: http://localhost:2080/zabbix/hosts.php?form=update&hostid=16007 [Wed Jun 02 18:48:12.658471 2021] [php7:notice] [pid 1929] [client 10.0.2.2:59015] PHP 12. CHost->link() /usr/share/zabbix/include/classes/api/services/CHostGeneral.php:108, referer: http://localhost:2080/zabbix/hosts.php?form=update&hostid=16007 [Wed Jun 02 18:48:12.658622 2021] [php7:notice] [pid 1929] [client 10.0.2.2:59015] PHP 13. CDiscoveryRule->syncTemplates() /usr/share/zabbix/include/classes/api/services/CHostGeneral.php:217, referer: http://localhost:2080/zabbix/hosts.php?form=update&hostid=16007 [Wed Jun 02 18:48:12.658758 2021] [php7:notice] [pid 1929] [client 10.0.2.2:59015] PHP 14. CDiscoveryRule->get() /usr/share/zabbix/include/classes/api/services/CDiscoveryRule.php:673, referer: http://localhost:2080/zabbix/hosts.php?form=update&hostid=16007 [Wed Jun 02 18:48:12.659003 2021] [php7:notice] [pid 1929] [client 10.0.2.2:59015] PHP 15. CDiscoveryRule->addRelatedObjects() /usr/share/zabbix/include/classes/api/services/CDiscoveryRule.php:297, referer: http://localhost:2080/zabbix/hosts.php?form=update&hostid=16007
- is duplicated by
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ZBX-19248 Low level discovery page is very slow
- Closed