In Jira servicedesk media yaml file we have Jira service desk URL is specified as  Jira.params.url += 'rest/servicedeskapi/latest/';

On line 64.

However, if we reference the official Atlassian documentation:

https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-request/#api-rest-servicedeskapi-request-post

there is no mention of /latest/ part, which results in issues when trying to use this media.