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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-19926

Zabbix Agent Crashes with Windows Server 2022

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    • Team A
    • Sprint 81 (Oct 2021)
    • 2

    Description

      After Inplace upgrading a Windows Server 2019 with a working Zabbix installation to Windows Server 2022, causes the zabbix agent to crash after service start. Been able to reproduce with two VMs, both have the same details in the log.

      1040:20210907:124823.045 Starting Zabbix Agent [firaidc01.dev.fqdn.com]. Zabbix 5.0.9 (revision 4d07aaafe2).
       1040:20210907:124823.047 **** Enabled features ****
       1040:20210907:124823.048 IPv6 support: YES
       1040:20210907:124823.050 TLS support: YES
       1040:20210907:124823.051 **************************
       1040:20210907:124823.053 using configuration file: C:\ProgramData\directory\Zabbix\zabbix_agentd.conf
       1040:20210907:124824.125 agent #0 started [main process]
       7828:20210907:124824.127 agent #1 started [collector]
       4428:20210907:124824.129 agent #2 started [listener #1|#1]
       7056:20210907:124824.131 agent #3 started [listener #2|#2]
       8120:20210907:124824.133 agent #4 started [listener #3|#3]
       3740:20210907:124824.134 agent #5 started [listener #4|#4]
       452:20210907:124824.136 agent #6 started [listener #5|#5]
       5204:20210907:124824.137 agent #7 started [listener #6|#6]
       7236:20210907:124824.139 agent #8 started [active checks #1|#1]
       7236:20210907:124824.171 Unhandled exception c0000005 detected at 0x00007FFBAEEC3AD6. Crashing ...
       7236:20210907:124824.172 ====== Fatal information: ======
       7236:20210907:124824.174 Program counter: 0xaeec3ad6
       7236:20210907:124824.175 === Registers: ===
       7236:20210907:124824.177 r8 = 1323cb0 = 20069552 = 20069552
       7236:20210907:124824.179 r9 = 1323cb8 = 20069560 = 20069560
       7236:20210907:124824.180 r10 = 472a14 = 4663828 = 4663828
       7236:20210907:124824.182 r11 = 0 = 0 = 0
       7236:20210907:124824.183 r12 = 338 = 824 = 824
       7236:20210907:124824.185 r13 = 0 = 0 = 0
       7236:20210907:124824.187 r14 = 2 = 2 = 2
       7236:20210907:124824.188 r15 = 470000 = 4653056 = 4653056
       7236:20210907:124824.190 rdi = 1323cb = 1254347 = 1254347
       7236:20210907:124824.191 rsi = 1323cb0 = 20069552 = 20069552
       7236:20210907:124824.193 rbp = 1323cc0 = 20069568 = 20069568
       7236:20210907:124824.194 rbx = 470000 = 4653056 = 4653056
       7236:20210907:124824.196 rdx = 7d5b7860 = 2103146592 = 2103146592
       7236:20210907:124824.197 rax = 0 = 0 = 0
       7236:20210907:124824.199 rcx = 1323cbf = 20069567 = 20069567
       7236:20210907:124824.200 rsp = 3fef1b0 = 67039664 = 67039664
       7236:20210907:124824.202 efl = 10206 = 66054 = 66054
       7236:20210907:124824.203 csgsfs = 332b5300 = 858477312 = 858477312
       7236:20210907:124824.205 === Backtrace: ===
       7236:20210907:124824.339 13: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe(RtlReAllocateHeap+0x1276) [0xaeec3ad6]
       7236:20210907:124824.341 12: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe(RtlReAllocateHeap+0x197) [0xaeec29f7]
       7236:20210907:124824.343 11: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe(RtlReAllocateHeap+0x5a) [0xaeec28ba]
       7236:20210907:124824.344 10: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x4021f847]
       7236:20210907:124824.346 9: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x40075b03]
       7236:20210907:124824.347 8: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x4009e8fc]
       7236:20210907:124824.349 7: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x4009d34c]
       7236:20210907:124824.350 6: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x4009c573]
       7236:20210907:124824.352 5: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x4009a2a8]
       7236:20210907:124824.353 4: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x4009934f]
       7236:20210907:124824.355 3: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x40084487]
       7236:20210907:124824.357 2: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x40219028]
       7236:20210907:124824.358 1: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe(BaseThreadInitThunk+0x10) [0xad7f4ed0]
       7236:20210907:124824.360 0: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe(RtlUserThreadStart+0x2b) [0xaef2e20b]
      
       
      
      6920:20210908:083733.814 ================================
       8952:20210908:083815.106 Starting Zabbix Agent [firaidc01.dev.fqdn.com]. Zabbix 5.0.15 (revision 40fb64d970).
       8952:20210908:083815.108 **** Enabled features ****
       8952:20210908:083815.110 IPv6 support: YES
       8952:20210908:083815.112 TLS support: YES
       8952:20210908:083815.114 **************************
       8952:20210908:083815.116 using configuration file: C:\ProgramData\directory\Zabbix\zabbix_agentd.conf
       8952:20210908:083816.308 agent #0 started [main process]
       5464:20210908:083816.311 agent #1 started [collector]
       236:20210908:083816.313 agent #2 started [listener #1|#1]
       3564:20210908:083816.315 agent #6 started [listener #5|#5]
       1244:20210908:083816.317 agent #4 started [listener #3|#3]
       1732:20210908:083816.319 agent #5 started [listener #4|#4]
       6080:20210908:083816.321 agent #3 started [listener #2|#2]
       8140:20210908:083816.324 agent #7 started [listener #6|#6]
       2144:20210908:083816.326 agent #8 started [active checks #1|#1]
       2144:20210908:083816.374 Unhandled exception c0000005 detected at 0x00007FFBAEEC3AD6. Crashing ...
       2144:20210908:083816.376 ====== Fatal information: ======
       2144:20210908:083816.378 Program counter: 0xaeec3ad6
       2144:20210908:083816.380 === Registers: ===
       2144:20210908:083816.382 r8 = 1196670 = 18441840 = 18441840
       2144:20210908:083816.384 r9 = 1196678 = 18441848 = 18441848
       2144:20210908:083816.386 r10 = 96c98f1b1e5fe270 = 10865372922644521584 = -7581371151065030032
       2144:20210908:083816.389 r11 = 0 = 0 = 0
       2144:20210908:083816.391 r12 = 1e0 = 480 = 480
       2144:20210908:083816.393 r13 = 0 = 0 = 0
       2144:20210908:083816.395 r14 = 2 = 2 = 2
       2144:20210908:083816.397 r15 = 480000 = 4718592 = 4718592
       2144:20210908:083816.399 rdi = 119667 = 1152615 = 1152615
       2144:20210908:083816.400 rsi = 1196670 = 18441840 = 18441840
       2144:20210908:083816.402 rbp = 1196680 = 18441856 = 18441856
       2144:20210908:083816.404 rbx = 480000 = 4718592 = 4718592
       2144:20210908:083816.406 rdx = fa8264e0 = 4202849504 = 4202849504
       2144:20210908:083816.407 rax = 0 = 0 = 0
       2144:20210908:083816.409 rcx = 119667f = 18441855 = 18441855
       2144:20210908:083816.411 rsp = 43bef20 = 71036704 = 71036704
       2144:20210908:083816.413 efl = 10202 = 66050 = 66050
       2144:20210908:083816.415 csgsfs = 332b5300 = 858477312 = 858477312
       2144:20210908:083816.416 === Backtrace: ===
       2144:20210908:083816.599 14: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe(RtlReAllocateHeap+0x1276) [0xaeec3ad6]
       2144:20210908:083816.601 13: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe(RtlReAllocateHeap+0x197) [0xaeec29f7]
       2144:20210908:083816.603 12: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe(RtlReAllocateHeap+0x5a) [0xaeec28ba]
       2144:20210908:083816.605 11: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe(NotifyShims+0x8bea) [0x800aadaa]
       2144:20210908:083816.607 10: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x40220967]
       2144:20210908:083816.609 9: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x40075b03]
       2144:20210908:083816.611 8: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x4009e9bc]
       2144:20210908:083816.612 7: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x4009d40c]
       2144:20210908:083816.614 6: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x4009c633]
       2144:20210908:083816.616 5: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x4009a348]
       2144:20210908:083816.619 4: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x400993ef]
       2144:20210908:083816.621 3: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x400844d7]
       2144:20210908:083816.623 2: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x4021a148]
       2144:20210908:083816.625 1: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe(BaseThreadInitThunk+0x10) [0xad7f4ed0]
       2144:20210908:083816.628 0: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe(RtlUserThreadStart+0x2b) [0xaef2e20b]
      

       

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              vso Vladislavs Sokurenko
              Zimeon Antti Hurme
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                Created:
                Updated: