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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-19926

Zabbix Agent Crashes with Windows Server 2022

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    • Sprint 81 (Oct 2021), Sprint 82 (Nov 2021)
    • 2

      After Inplace upgrading a Windows Server 2019 with a working Zabbix installation to Windows Server 2022, causes the zabbix agent to crash after service start. Been able to reproduce with two VMs, both have the same details in the log.

      1040:20210907:124823.045 Starting Zabbix Agent [firaidc01.dev.fqdn.com]. Zabbix 5.0.9 (revision 4d07aaafe2).
 1040:20210907:124823.047 **** Enabled features ****
 1040:20210907:124823.048 IPv6 support: YES
 1040:20210907:124823.050 TLS support: YES
 1040:20210907:124823.051 **************************
 1040:20210907:124823.053 using configuration file: C:\ProgramData\directory\Zabbix\zabbix_agentd.conf
 1040:20210907:124824.125 agent #0 started [main process]
 7828:20210907:124824.127 agent #1 started [collector]
 4428:20210907:124824.129 agent #2 started [listener #1|#1]
 7056:20210907:124824.131 agent #3 started [listener #2|#2]
 8120:20210907:124824.133 agent #4 started [listener #3|#3]
 3740:20210907:124824.134 agent #5 started [listener #4|#4]
 452:20210907:124824.136 agent #6 started [listener #5|#5]
 5204:20210907:124824.137 agent #7 started [listener #6|#6]
 7236:20210907:124824.139 agent #8 started [active checks #1|#1]
 7236:20210907:124824.171 Unhandled exception c0000005 detected at 0x00007FFBAEEC3AD6. Crashing ...
 7236:20210907:124824.172 ====== Fatal information: ======
 7236:20210907:124824.174 Program counter: 0xaeec3ad6
 7236:20210907:124824.175 === Registers: ===
 7236:20210907:124824.177 r8 = 1323cb0 = 20069552 = 20069552
 7236:20210907:124824.179 r9 = 1323cb8 = 20069560 = 20069560
 7236:20210907:124824.180 r10 = 472a14 = 4663828 = 4663828
 7236:20210907:124824.182 r11 = 0 = 0 = 0
 7236:20210907:124824.183 r12 = 338 = 824 = 824
 7236:20210907:124824.185 r13 = 0 = 0 = 0
 7236:20210907:124824.187 r14 = 2 = 2 = 2
 7236:20210907:124824.188 r15 = 470000 = 4653056 = 4653056
 7236:20210907:124824.190 rdi = 1323cb = 1254347 = 1254347
 7236:20210907:124824.191 rsi = 1323cb0 = 20069552 = 20069552
 7236:20210907:124824.193 rbp = 1323cc0 = 20069568 = 20069568
 7236:20210907:124824.194 rbx = 470000 = 4653056 = 4653056
 7236:20210907:124824.196 rdx = 7d5b7860 = 2103146592 = 2103146592
 7236:20210907:124824.197 rax = 0 = 0 = 0
 7236:20210907:124824.199 rcx = 1323cbf = 20069567 = 20069567
 7236:20210907:124824.200 rsp = 3fef1b0 = 67039664 = 67039664
 7236:20210907:124824.202 efl = 10206 = 66054 = 66054
 7236:20210907:124824.203 csgsfs = 332b5300 = 858477312 = 858477312
 7236:20210907:124824.205 === Backtrace: ===
 7236:20210907:124824.339 13: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe(RtlReAllocateHeap+0x1276) [0xaeec3ad6]
 7236:20210907:124824.341 12: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe(RtlReAllocateHeap+0x197) [0xaeec29f7]
 7236:20210907:124824.343 11: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe(RtlReAllocateHeap+0x5a) [0xaeec28ba]
 7236:20210907:124824.344 10: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x4021f847]
 7236:20210907:124824.346 9: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x40075b03]
 7236:20210907:124824.347 8: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x4009e8fc]
 7236:20210907:124824.349 7: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x4009d34c]
 7236:20210907:124824.350 6: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x4009c573]
 7236:20210907:124824.352 5: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x4009a2a8]
 7236:20210907:124824.353 4: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x4009934f]
 7236:20210907:124824.355 3: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x40084487]
 7236:20210907:124824.357 2: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x40219028]
 7236:20210907:124824.358 1: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe(BaseThreadInitThunk+0x10) [0xad7f4ed0]
 7236:20210907:124824.360 0: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe(RtlUserThreadStart+0x2b) [0xaef2e20b]

 

6920:20210908:083733.814 ================================
 8952:20210908:083815.106 Starting Zabbix Agent [firaidc01.dev.fqdn.com]. Zabbix 5.0.15 (revision 40fb64d970).
 8952:20210908:083815.108 **** Enabled features ****
 8952:20210908:083815.110 IPv6 support: YES
 8952:20210908:083815.112 TLS support: YES
 8952:20210908:083815.114 **************************
 8952:20210908:083815.116 using configuration file: C:\ProgramData\directory\Zabbix\zabbix_agentd.conf
 8952:20210908:083816.308 agent #0 started [main process]
 5464:20210908:083816.311 agent #1 started [collector]
 236:20210908:083816.313 agent #2 started [listener #1|#1]
 3564:20210908:083816.315 agent #6 started [listener #5|#5]
 1244:20210908:083816.317 agent #4 started [listener #3|#3]
 1732:20210908:083816.319 agent #5 started [listener #4|#4]
 6080:20210908:083816.321 agent #3 started [listener #2|#2]
 8140:20210908:083816.324 agent #7 started [listener #6|#6]
 2144:20210908:083816.326 agent #8 started [active checks #1|#1]
 2144:20210908:083816.374 Unhandled exception c0000005 detected at 0x00007FFBAEEC3AD6. Crashing ...
 2144:20210908:083816.376 ====== Fatal information: ======
 2144:20210908:083816.378 Program counter: 0xaeec3ad6
 2144:20210908:083816.380 === Registers: ===
 2144:20210908:083816.382 r8 = 1196670 = 18441840 = 18441840
 2144:20210908:083816.384 r9 = 1196678 = 18441848 = 18441848
 2144:20210908:083816.386 r10 = 96c98f1b1e5fe270 = 10865372922644521584 = -7581371151065030032
 2144:20210908:083816.389 r11 = 0 = 0 = 0
 2144:20210908:083816.391 r12 = 1e0 = 480 = 480
 2144:20210908:083816.393 r13 = 0 = 0 = 0
 2144:20210908:083816.395 r14 = 2 = 2 = 2
 2144:20210908:083816.397 r15 = 480000 = 4718592 = 4718592
 2144:20210908:083816.399 rdi = 119667 = 1152615 = 1152615
 2144:20210908:083816.400 rsi = 1196670 = 18441840 = 18441840
 2144:20210908:083816.402 rbp = 1196680 = 18441856 = 18441856
 2144:20210908:083816.404 rbx = 480000 = 4718592 = 4718592
 2144:20210908:083816.406 rdx = fa8264e0 = 4202849504 = 4202849504
 2144:20210908:083816.407 rax = 0 = 0 = 0
 2144:20210908:083816.409 rcx = 119667f = 18441855 = 18441855
 2144:20210908:083816.411 rsp = 43bef20 = 71036704 = 71036704
 2144:20210908:083816.413 efl = 10202 = 66050 = 66050
 2144:20210908:083816.415 csgsfs = 332b5300 = 858477312 = 858477312
 2144:20210908:083816.416 === Backtrace: ===
 2144:20210908:083816.599 14: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe(RtlReAllocateHeap+0x1276) [0xaeec3ad6]
 2144:20210908:083816.601 13: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe(RtlReAllocateHeap+0x197) [0xaeec29f7]
 2144:20210908:083816.603 12: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe(RtlReAllocateHeap+0x5a) [0xaeec28ba]
 2144:20210908:083816.605 11: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe(NotifyShims+0x8bea) [0x800aadaa]
 2144:20210908:083816.607 10: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x40220967]
 2144:20210908:083816.609 9: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x40075b03]
 2144:20210908:083816.611 8: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x4009e9bc]
 2144:20210908:083816.612 7: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x4009d40c]
 2144:20210908:083816.614 6: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x4009c633]
 2144:20210908:083816.616 5: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x4009a348]
 2144:20210908:083816.619 4: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x400993ef]
 2144:20210908:083816.621 3: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x400844d7]
 2144:20210908:083816.623 2: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe() [0x4021a148]
 2144:20210908:083816.625 1: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe(BaseThreadInitThunk+0x10) [0xad7f4ed0]
 2144:20210908:083816.628 0: C:\ProgramData\directory\Zabbix\zabbix_agentd.exe(RtlUserThreadStart+0x2b) [0xaef2e20b]

       

        1. laneo_zabbix_agentd.log
          2.61 MB
        2. laneo_zbx_agnt_log_lvl_4.txt
          14.45 MB

            vso Vladislavs Sokurenko
            Zimeon Antti Hurme
            Team A
            Votes:
            5 Vote for this issue
            Watchers:
            19 Start watching this issue

              Created:
              Updated:
              Resolved: