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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-20375

Error when using Item to Populate Host Inventory - Zabbix 5.4.8

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    • Icon: Problem report Problem report
    • Resolution: Cannot Reproduce
    • Icon: Trivial Trivial
    • None
    • 5.4.8
    • Server (S)
    • OS: CentOS 8
      Hard Drive A: 300GB
      Hard Drive B: 600GB
      RAM: 32GB
      CPU(s): 12

      Zabbix Server: 5.4.8
      Zabbix Agent: 5.2.6
      MySQL Version: 15.1 Distrib 10.3.17-MariaDB

      Steps to reproduce:

      1. Log into Zabbix
      2. Navigate to Configuration>Templates
      3. Choose template to edit
      4. Go into 'Items' screen
      5. Create 'Item' or modify current 'Item'
      6. Attempt to assign item to inventory field
      7. Save changes 

      Result:
      Zabbix returns to a blank screen. 

      When viewing Web Inspector, it shows that there is an error with the `items.php` file when the request is submitted. Because of this, Zabbix returns a 500 internal server error. Screenshot is attached to this ticket that shows error
      Expected:
      See screenshot
      See attached HAR file

        1. image-2021-12-21-09-14-56-743.png
          image-2021-12-21-09-14-56-743.png
          69 kB
        2. image-2021-12-21-09-16-21-587.png
          image-2021-12-21-09-16-21-587.png
          62 kB
        3. image-2021-12-21-09-16-36-510.png
          image-2021-12-21-09-16-36-510.png
          62 kB
        4. image-2021-12-21-09-16-55-225.png
          image-2021-12-21-09-16-55-225.png
          101 kB
        5. items_error.har
          1.19 MB
        6. Screen Shot 2021-12-17 at 9.00.27 AM.png
          Screen Shot 2021-12-17 at 9.00.27 AM.png
          15 kB
        7. zbx_item_failure.m4v
          2.88 MB

            nfrancys Francys Nivea (Inactive)
            jmedlock Johnathan
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              Created:
              Updated:
              Resolved: