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Incident report
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Resolution: Commercial support required
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Trivial
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None
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5.4.10
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None
Steps to reproduce:
Our Windows support team installed the zabbix agent using the msi, i do not know what options were used during the MSI, but a post configuration was done and the below was set
- Zabbix agent2 installed as 5.4.3 configured with below options
- Server=${ZABBIX_SERVER}
- ServerActive=${ZABBIX_SERVER}
- Hostname=$(hostname -s)
- Still no luck so added
- TLSConnect=unencrypted
- TLSConnect=unencrypted
Now i had the team uninstall the zabbix agent and reboot the server, once done i performed the install and didnt select PSK, it is possible that was selected previously but i cannot get confirmation on that.
Active monitoring is working 100%, but passive is not, the 10050 port is open as per the nmap from the server/proxy. So i am confused as to why. This is happening on 2 of the machines out of 10 that i am testing against.
Host is up (0.14s latency).
PORT STATE SERVICE
10050/tcp open zabbix-agent
Issue:
zabbix_get command from server/proxy
zabbix_get [97653]: Get value error: ZBX_TCP_READ() failed: [104] Connection reset by peer
zabbix_get [97653]: Check access restrictions in Zabbix agent configuration
Zabbix Agent logs
failed to accept an incoming connection: from xx.xx.xx.xx: reading first byte from connection failed: [0x00002746] An existing connection was forcibly closed by the remote host.
Expected:
Response