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Problem report
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Resolution: Fixed
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Trivial
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None
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Zabbix 5.0.14
OracleClient 19.11
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Team A
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Sprint 87 (Apr 2022), Sprint 88 (May 2022), Sprint 89 (Jun 2022), Sprint 90 (Jul 2022)
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0.25
Poller crashes due to Oracle ODBC monitoring.
Error:
15433:20220220:100029.492 Got signal [signal:11(SIGSEGV),reason:1,refaddr:0x30]. Crashing ... 15433:20220220:100029.511 ====== Fatal information: ====== 15433:20220220:100029.523 Program counter: 0x7f0b83d58004 15433:20220220:100029.531 === Registers: === 15433:20220220:100029.538 r8 = 7f0b445bead0 = 139686368242384 = 139686368242384 15433:20220220:100029.546 r9 = 0 = 0 = 0 15433:20220220:100029.557 r10 = 1 = 1 = 1 15433:20220220:100029.565 r11 = 7f0b445be920 = 139686368241952 = 139686368241952 15433:20220220:100029.595 r12 = 0 = 0 = 0 15433:20220220:100029.627 r13 = 0 = 0 = 0 15433:20220220:100029.638 r14 = 0 = 0 = 0 15433:20220220:100029.645 r15 = 0 = 0 = 0 15433:20220220:100029.653 rdi = 7f0b445bead0 = 139686368242384 = 139686368242384 15433:20220220:100029.660 rsi = a = 10 = 10 15433:20220220:100029.668 rbp = 7f0b445c0fc0 = 139686368251840 = 139686368251840 15433:20220220:100029.675 rbx = 0 = 0 = 0 15433:20220220:100029.682 rdx = 0 = 0 = 0 15433:20220220:100029.691 rax = 7f0b445bec10 = 139686368242704 = 139686368242704 15433:20220220:100029.698 rcx = 7f0b445c0d30 = 139686368251184 = 139686368251184 15433:20220220:100029.706 rsp = 7f0b445be7d0 = 139686368241616 = 139686368241616 15433:20220220:100029.712 rip = 7f0b83d58004 = 139687433175044 = 139687433175044 15433:20220220:100029.720 efl = 10206 = 66054 = 66054 15433:20220220:100029.726 csgsfs = 2b000000000033 = 12103423998558259 = 12103423998558259 15433:20220220:100029.737 err = 4 = 4 = 4 15433:20220220:100029.757 trapno = e = 14 = 14 15433:20220220:100029.770 oldmask = fffffffe3e7bb207 = 18446744066167910919 = -7541640697 15433:20220220:100029.780 cr2 = 30 = 48 = 48 15433:20220220:100029.787 === Backtrace: === 15433:20220220:100029.795 13: /usr/sbin/zabbix_server: poller #3 [got 3 values in 0.064312 sec, idle 1 sec](zbx_backtrace+0x46) [0x53a7a6] 15433:20220220:100029.801 12: /usr/sbin/zabbix_server: poller #3 [got 3 values in 0.064312 sec, idle 1 sec](zbx_log_fatal_info+0x263) [0x53ab03] 15433:20220220:100029.809 11: /usr/sbin/zabbix_server: poller #3 [got 3 values in 0.064312 sec, idle 1 sec]() [0x53af86] 15433:20220220:100029.817 10: /lib64/libpthread.so.0(+0x117e0) [0x7f0b83d597e0] 15433:20220220:100029.823 9: /lib64/libpthread.so.0(+0x10004) [0x7f0b83d58004] 15433:20220220:100029.830 8: /lib64/libgcc_s.so.1(+0xf44a) [0x7f0b46b7144a] 15433:20220220:100029.837 7: /lib64/libgcc_s.so.1(_Unwind_ForcedUnwind+0x125) [0x7f0b46b71a25] 15433:20220220:100029.845 6: /lib64/libpthread.so.0(__pthread_unwind+0x40) [0x7f0b83d580c0] 15433:20220220:100029.856 5: /lib64/libpthread.so.0(+0x85d5) [0x7f0b83d505d5] 15433:20220220:100029.863 4: /usr/lib/oracle/19.11/client64/lib/libclntshcore.so.19.1(SltsqSigFunc+0x5a) [0x7f0b56a9920a] 15433:20220220:100029.869 3: /usr/lib/oracle/19.11/client64/lib/libclntshcore.so.19.1(+0xa8e8b) [0x7f0b56a9be8b] 15433:20220220:100029.876 2: /usr/lib/oracle/19.11/client64/lib/libclntshcore.so.19.1(sslsshandler+0x81) [0x7f0b56a9b8b1] 15433:20220220:100029.883 1: /lib64/libpthread.so.0(+0x117e0) [0x7f0b83d597e0] 15433:20220220:100029.891 0: /lib64/libc.so.6(clone+0x31) [0x7f0b80eba401]
Zabbix known issues have announced a crash of Oracle 11.2.0.4.0 client.
But this crash error has been reported on client usage 19.11(RHEL8), 19.13(AmazonLinux2), 21.1
As a workaround, I have stopped ODBC and using a Zabbix Agent2.
Created to issue a check and investigate error cases like this one. The cause is unknown, but It could also be a version issue like ZBX-18402.
