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Incident report
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Resolution: Unresolved
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Trivial
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None
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5.0.24
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None
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production
dear zabbix team,
- we have an issue with a zabbix agent 5.0.9 not starting on a lpar AIX 7.1.
zabbix agent starts properly on other lpars.oslevel -s 7100-05-03-1846
# Some keys are working but not other. # /etc/zabbix # /sbin/zabbix_agentd -t system.hostname system.hostname [s|157509a421] OK
# /etc/zabbix # /sbin/zabbix_agentd -t system.uptime zabbix_agentd [19202076]: ERROR: Got signal [signal:4(SIGILL),reason:30,refaddr:10029bce4]. Crashing ... zabbix_agentd [19202076]: ERROR: ====== Fatal information: ====== zabbix_agentd [19202076]: ERROR: program counter not available for this architecture zabbix_agentd [19202076]: ERROR: === Registers: === zabbix_agentd [19202076]: ERROR: register dump not available for this architecture zabbix_agentd [19202076]: ERROR: backtrace is not available for this platform zabbix_agentd [19202076]: ERROR: === Memory map: === zabbix_agentd [19202076]: ERROR: memory map not available for this platform zabbix_agentd [19202076]: ERROR: ================================ KO
- and zabbix agent doesn't start:
root@157509a421 /etc/zabbix # cat /var/log/zabbix/zabbix_agentd.log 8519792:20220404:145125.570 Starting Zabbix Agent [157509a421]. Zabbix 5.0.9 (revision 4d07aaafe2). 8519792:20220404:145125.571 **** Enabled features **** 8519792:20220404:145125.571 IPv6 support: YES 8519792:20220404:145125.571 TLS support: YES 8519792:20220404:145125.571 ************************** 8519792:20220404:145125.571 using configuration file: /etc/zabbix/zabbix_agentd.conf 8519792:20220404:145125.571 In zbx_load_modules() 8519792:20220404:145125.571 End of zbx_load_modules():SUCCEED 8519792:20220404:145125.571 In init_collector_data() 8519792:20220404:145125.571 End of init_collector_data() 8519792:20220404:145125.571 agent #0 started [main process] 9437350:20220404:145125.572 agent #1 started [collector] 9437350:20220404:145125.577 In init_cpu_collector() 9437350:20220404:145125.577 End of init_cpu_collector():SUCCEED 9437350:20220404:145125.577 zbx_setproctitle() title:'collector [processing data]' 9437350:20220404:145125.578 In update_cpustats() 9437350:20220404:145125.578 End of update_cpustats() 9437350:20220404:145125.578 In update_cpustats_physical() 9437350:20220404:145125.578 End of update_cpustats_physical() 9437350:20220404:145125.578 zbx_setproctitle() title:'collector [idle 1 sec]' 8978488:20220404:145125.579 agent #2 started [listener #1] 8978488:20220404:145125.579 In zbx_tls_init_child() 8978488:20220404:145125.582 OpenSSL library (version OpenSSL 1.1.1j 16 Feb 2021) initialized 8978488:20220404:145125.582 End of zbx_tls_init_child() 8978488:20220404:145125.582 zbx_setproctitle() title:'listener #1 [waiting for connection]' 23986284:20220404:145125.583 agent #3 started [listener #2] 23986284:20220404:145125.583 In zbx_tls_init_child() 23986284:20220404:145125.586 OpenSSL library (version OpenSSL 1.1.1j 16 Feb 2021) initialized 23986284:20220404:145125.586 End of zbx_tls_init_child() 23986284:20220404:145125.586 zbx_setproctitle() title:'listener #2 [waiting for connection]' 7274588:20220404:145125.587 agent #4 started [listener #3] 7274588:20220404:145125.587 In zbx_tls_init_child() 7274588:20220404:145125.590 OpenSSL library (version OpenSSL 1.1.1j 16 Feb 2021) initialized 7274588:20220404:145125.590 End of zbx_tls_init_child() 7274588:20220404:145125.591 zbx_setproctitle() title:'listener #3 [waiting for connection]' 8126474:20220404:145125.591 agent #5 started [active checks #1] 8126474:20220404:145125.591 In zbx_tls_init_child() 8126474:20220404:145125.595 OpenSSL library (version OpenSSL 1.1.1j 16 Feb 2021) initialized 8126474:20220404:145125.595 End of zbx_tls_init_child() 8126474:20220404:145125.595 In init_active_metrics() 8126474:20220404:145125.595 buffer: first allocation for 100 elements 8126474:20220404:145125.595 End of init_active_metrics() 8126474:20220404:145125.595 In send_buffer() host:'zabbix-proxy-ge.cnp.ramage' port:10051 entries:0/100 8126474:20220404:145125.595 End of send_buffer():SUCCEED 8126474:20220404:145125.595 zbx_setproctitle() title:'active checks #1 [getting list of active checks]' 8126474:20220404:145125.595 In refresh_active_checks() host:'zabbix-proxy-ge.cnp.ramage' port:10051 8126474:20220404:145125.596 sending [{"request":"active checks","host":"157509a421","host_metadata":",AIX,,,,"}] 8126474:20220404:145125.596 before read 8126474:20220404:145125.599 got [{"response":"success","data":[]}] 8126474:20220404:145125.599 In parse_list_of_checks() 8126474:20220404:145125.599 End of parse_list_of_checks():SUCCEED 8126474:20220404:145125.599 End of refresh_active_checks():SUCCEED 8126474:20220404:145125.599 zbx_setproctitle() title:'active checks #1 [processing active checks]' 8126474:20220404:145125.599 In process_active_checks() server:'zabbix-proxy-ge.cnp.ramage' port:10051 8126474:20220404:145125.599 End of process_active_checks() 8126474:20220404:145125.599 In get_min_nextcheck() 8126474:20220404:145125.599 End of get_min_nextcheck():-1 8126474:20220404:145125.599 zbx_setproctitle() title:'active checks #1 [idle 1 sec]' 9437350:20220404:145126.578 zbx_setproctitle() title:'collector [processing data]' 9437350:20220404:145126.578 In update_cpustats() 9437350:20220404:145126.578 End of update_cpustats() 9437350:20220404:145126.578 In update_cpustats_physical() 9437350:20220404:145126.579 Got signal [signal:4(SIGILL),reason:30,refaddr:100297704]. Crashing ... 9437350:20220404:145126.579 ====== Fatal information: ====== 9437350:20220404:145126.579 program counter not available for this architecture 9437350:20220404:145126.579 === Registers: === 9437350:20220404:145126.579 register dump not available for this architecture 9437350:20220404:145126.579 backtrace is not available for this platform 9437350:20220404:145126.579 === Memory map: === 9437350:20220404:145126.579 memory map not available for this platform 9437350:20220404:145126.579 ================================ 8519792:20220404:145126.580 One child process died (PID:9437350,exitcode/signal:1). Exiting ... 8519792:20220404:145126.580 zbx_on_exit() called 8519792:20220404:145126.583 In zbx_unload_modules() 8519792:20220404:145126.583 End of zbx_unload_modules() 8519792:20220404:145126.583 Zabbix Agent stopped. Zabbix 5.0.9 (revision 4d07aaafe2).