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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-21166

Crash zabbix agent AIX 7.1

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Details

    • Incident report
    • Status: Confirmed
    • Trivial
    • Resolution: Unresolved
    • 5.0.24
    • None
    • Agent (G)
    • None
    • production

    Description

      dear zabbix team,

      1. we have an issue with a zabbix agent 5.0.9 not starting on a lpar AIX 7.1.
        zabbix agent starts properly on other lpars.
        oslevel -s
        7100-05-03-1846
        
        # Some keys are working but not other.
        # /etc/zabbix # /sbin/zabbix_agentd -t system.hostname
        system.hostname                               [s|157509a421]
        OK
         
        # /etc/zabbix # /sbin/zabbix_agentd -t system.uptime
        zabbix_agentd [19202076]: ERROR: Got signal [signal:4(SIGILL),reason:30,refaddr:10029bce4]. Crashing ...
        zabbix_agentd [19202076]: ERROR: ====== Fatal information: ======
        zabbix_agentd [19202076]: ERROR: program counter not available for this architecture
        zabbix_agentd [19202076]: ERROR: === Registers: ===
        zabbix_agentd [19202076]: ERROR: register dump not available for this architecture
        zabbix_agentd [19202076]: ERROR: backtrace is not available for this platform
        zabbix_agentd [19202076]: ERROR: === Memory map: ===
        zabbix_agentd [19202076]: ERROR: memory map not available for this platform
        zabbix_agentd [19202076]: ERROR: ================================
        KO
        
      2. and zabbix agent doesn't start:
        [email protected] /etc/zabbix # cat /var/log/zabbix/zabbix_agentd.log
        8519792:20220404:145125.570 Starting Zabbix Agent [157509a421]. Zabbix 5.0.9 (revision 4d07aaafe2).
        8519792:20220404:145125.571 **** Enabled features ****
        8519792:20220404:145125.571 IPv6 support:          YES
        8519792:20220404:145125.571 TLS support:           YES
        8519792:20220404:145125.571 **************************
        8519792:20220404:145125.571 using configuration file: /etc/zabbix/zabbix_agentd.conf
        8519792:20220404:145125.571 In zbx_load_modules()
        8519792:20220404:145125.571 End of zbx_load_modules():SUCCEED
        8519792:20220404:145125.571 In init_collector_data()
        8519792:20220404:145125.571 End of init_collector_data()
        8519792:20220404:145125.571 agent #0 started [main process]
        9437350:20220404:145125.572 agent #1 started [collector]
        9437350:20220404:145125.577 In init_cpu_collector()
        9437350:20220404:145125.577 End of init_cpu_collector():SUCCEED
        9437350:20220404:145125.577 zbx_setproctitle() title:'collector [processing data]'
        9437350:20220404:145125.578 In update_cpustats()
        9437350:20220404:145125.578 End of update_cpustats()
        9437350:20220404:145125.578 In update_cpustats_physical()
        9437350:20220404:145125.578 End of update_cpustats_physical()
        9437350:20220404:145125.578 zbx_setproctitle() title:'collector [idle 1 sec]'
        8978488:20220404:145125.579 agent #2 started [listener #1]
        8978488:20220404:145125.579 In zbx_tls_init_child()
        8978488:20220404:145125.582 OpenSSL library (version OpenSSL 1.1.1j  16 Feb 2021) initialized
        8978488:20220404:145125.582 End of zbx_tls_init_child()
        8978488:20220404:145125.582 zbx_setproctitle() title:'listener #1 [waiting for connection]'
        23986284:20220404:145125.583 agent #3 started [listener #2]
        23986284:20220404:145125.583 In zbx_tls_init_child()
        23986284:20220404:145125.586 OpenSSL library (version OpenSSL 1.1.1j  16 Feb 2021) initialized
        23986284:20220404:145125.586 End of zbx_tls_init_child()
        23986284:20220404:145125.586 zbx_setproctitle() title:'listener #2 [waiting for connection]'
        7274588:20220404:145125.587 agent #4 started [listener #3]
        7274588:20220404:145125.587 In zbx_tls_init_child()
        7274588:20220404:145125.590 OpenSSL library (version OpenSSL 1.1.1j  16 Feb 2021) initialized
        7274588:20220404:145125.590 End of zbx_tls_init_child()
        7274588:20220404:145125.591 zbx_setproctitle() title:'listener #3 [waiting for connection]'
        8126474:20220404:145125.591 agent #5 started [active checks #1]
        8126474:20220404:145125.591 In zbx_tls_init_child()
        8126474:20220404:145125.595 OpenSSL library (version OpenSSL 1.1.1j  16 Feb 2021) initialized
        8126474:20220404:145125.595 End of zbx_tls_init_child()
        8126474:20220404:145125.595 In init_active_metrics()
        8126474:20220404:145125.595 buffer: first allocation for 100 elements
        8126474:20220404:145125.595 End of init_active_metrics()
        8126474:20220404:145125.595 In send_buffer() host:'zabbix-proxy-ge.cnp.ramage' port:10051 entries:0/100
        8126474:20220404:145125.595 End of send_buffer():SUCCEED
        8126474:20220404:145125.595 zbx_setproctitle() title:'active checks #1 [getting list of active checks]'
        8126474:20220404:145125.595 In refresh_active_checks() host:'zabbix-proxy-ge.cnp.ramage' port:10051
        8126474:20220404:145125.596 sending [{"request":"active checks","host":"157509a421","host_metadata":",AIX,,,,"}]
        8126474:20220404:145125.596 before read
        8126474:20220404:145125.599 got [{"response":"success","data":[]}]
        8126474:20220404:145125.599 In parse_list_of_checks()
        8126474:20220404:145125.599 End of parse_list_of_checks():SUCCEED
        8126474:20220404:145125.599 End of refresh_active_checks():SUCCEED
        8126474:20220404:145125.599 zbx_setproctitle() title:'active checks #1 [processing active checks]'
        8126474:20220404:145125.599 In process_active_checks() server:'zabbix-proxy-ge.cnp.ramage' port:10051
        8126474:20220404:145125.599 End of process_active_checks()
        8126474:20220404:145125.599 In get_min_nextcheck()
        8126474:20220404:145125.599 End of get_min_nextcheck():-1
        8126474:20220404:145125.599 zbx_setproctitle() title:'active checks #1 [idle 1 sec]'
        9437350:20220404:145126.578 zbx_setproctitle() title:'collector [processing data]'
        9437350:20220404:145126.578 In update_cpustats()
        9437350:20220404:145126.578 End of update_cpustats()
        9437350:20220404:145126.578 In update_cpustats_physical()
        9437350:20220404:145126.579 Got signal [signal:4(SIGILL),reason:30,refaddr:100297704]. Crashing ...
        9437350:20220404:145126.579 ====== Fatal information: ======
        9437350:20220404:145126.579 program counter not available for this architecture
        9437350:20220404:145126.579 === Registers: ===
        9437350:20220404:145126.579 register dump not available for this architecture
        9437350:20220404:145126.579 backtrace is not available for this platform
        9437350:20220404:145126.579 === Memory map: ===
        9437350:20220404:145126.579 memory map not available for this platform
        9437350:20220404:145126.579 ================================
        8519792:20220404:145126.580 One child process died (PID:9437350,exitcode/signal:1). Exiting ...
        8519792:20220404:145126.580 zbx_on_exit() called
        8519792:20220404:145126.583 In zbx_unload_modules()
        8519792:20220404:145126.583 End of zbx_unload_modules()
        8519792:20220404:145126.583 Zabbix Agent stopped. Zabbix 5.0.9 (revision 4d07aaafe2).
        

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            zabbix.dev Zabbix Development Team
            olivier E olivier E
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              Created:
              Updated: