No value expanded for the {SERVICE.ROOTCAUSE} macro in resolving messages

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    • Type: Problem report
    • Resolution: Won't fix
    • Priority: Trivial
    • None
    • Affects Version/s: 6.0.7
    • Component/s: Server (S)
    • None

      Steps to reproduce:

      1. Create A service action, use  {SERVICE.ROOTCAUSE}   in Problem, Recovery, Update operations
      2. Fire the service-related trigger 

      Result:
      All fine for the Problem, Update operations, no value in recovery messages
      Expected:
      Value should be expanded for the mentioned macro in any action operation type

            Assignee:
            Igor Gorbach (Inactive)
            Reporter:
            Igor Gorbach (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated:
              Resolved: