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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-21488

Zabbix crashing daily (Got signal SIGSEGV. Crashing)

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Details

    • Problem report
    • Status: Closed
    • Trivial
    • Resolution: Duplicate
    • 6.2.1
    • None
    • Server (S)
    • None
    • Linux 4.18.0-348.7.1.el8_5.x86_64 #1 SMP Wed Dec 22 13:25:12 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux
      NAME="CentOS Linux"
      VERSION="8"
      PRETTY_NAME="CentOS Linux 8"

    Description

      A few weeks after updating to the latest version, the Zabbix server started to crash. I can't understand why. Can you help me with a diagnosis?

      651788:20220815:204114.720 Got signal [signal:11(SIGSEGV),reason:1,refaddr:0xf1c77d34]. Crashing ...
      651788:20220815:204114.720 ====== Fatal information: ======
      651788:20220815:204114.720 Program counter: 0x56106159ca49
      651788:20220815:204114.720 === Registers: ===
      651788:20220815:204114.720 r8      =               21 =                   33 =                   33
      651788:20220815:204114.720 r9      =                0 =                    0 =                    0
      651788:20220815:204114.720 r10     = fffffffffffffe94 = 18446744073709551252 =                 -364
      651788:20220815:204114.720 r11     =     7ffb66f416a0 =      140717740791456 =      140717740791456
      651788:20220815:204114.720 r12     =                5 =                    5 =                    5
      651788:20220815:204114.720 r13     =     5610616ce52d =       94628353991981 =       94628353991981
      651788:20220815:204114.720 r14     =                0 =                    0 =                    0
      651788:20220815:204114.720 r15     =                0 =                    0 =                    0
      651788:20220815:204114.720 rdi     =         f1c77d2c =           4056382764 =           4056382764
      651788:20220815:204114.720 rsi     =     7ffaf9be0058 =      140715908530264 =      140715908530264
      651788:20220815:204114.720 rbp     =     7fff0f03a7d0 =      140733445285840 =      140733445285840
      651788:20220815:204114.720 rbx     =               20 =                   32 =                   32
      651788:20220815:204114.720 rdx     =     7ffb264b1140 =      140716655972672 =      140716655972672
      651788:20220815:204114.720 rax     =         f1c77d34 =           4056382772 =           4056382772
      651788:20220815:204114.720 rcx     =                0 =                    0 =                    0
      651788:20220815:204114.720 rsp     =     7fff0f03a790 =      140733445285776 =      140733445285776
      651788:20220815:204114.720 rip     =     56106159ca49 =       94628352739913 =       94628352739913
      651788:20220815:204114.720 efl     =            10202 =                66050 =                66050
      651788:20220815:204114.720 csgsfs  =   2b000000000033 =    12103423998558259 =    12103423998558259
      651788:20220815:204114.720 err     =                6 =                    6 =                    6
      651788:20220815:204114.721 trapno  =                e =                   14 =                   14
      651788:20220815:204114.721 oldmask =                0 =                    0 =                    0
      651788:20220815:204114.721 cr2     =         f1c77d34 =           4056382772 =           4056382772
      651788:20220815:204114.721 === Backtrace: ===
      651788:20220815:204114.722 23: /usr/sbin/zabbix_server: trapper #5 [processing data](zbx_backtrace+0x3f) [0x5610615a2af2]
      651788:20220815:204114.722 22: /usr/sbin/zabbix_server: trapper #5 [processing data](zbx_log_fatal_info+0x141) [0x5610615a2d4f]
      651788:20220815:204114.722 21: /usr/sbin/zabbix_server: trapper #5 [processing data](+0x27b58c) [0x5610615a358c]
      651788:20220815:204114.722 20: /lib64/libpthread.so.0(+0x12c20) [0x7ffb68c7cc20]
      651788:20220815:204114.723 19: /usr/sbin/zabbix_server: trapper #5 [processing data](+0x274a49) [0x56106159ca49]
      651788:20220815:204114.723 18: /usr/sbin/zabbix_server: trapper #5 [processing data](+0x274c50) [0x56106159cc50]
      651788:20220815:204114.723 17: /usr/sbin/zabbix_server: trapper #5 [processing data](__zbx_shmem_malloc+0xcd) [0x56106159dbf0]
      651788:20220815:204114.723 16: /usr/sbin/zabbix_server: trapper #5 [processing data](+0x1f7fa9) [0x56106151ffa9]
      651788:20220815:204114.723 15: /usr/sbin/zabbix_server: trapper #5 [processing data](+0x1f804f) [0x56106152004f]
      651788:20220815:204114.723 14: /usr/sbin/zabbix_server: trapper #5 [processing data](zbx_dc_get_or_create_data_session+0xc0) [0x56106153fa2e]
      651788:20220815:204114.723 13: /usr/sbin/zabbix_server: trapper #5 [processing data](+0x33eb0f) [0x561061666b0f]
      651788:20220815:204114.723 12: /usr/sbin/zabbix_server: trapper #5 [processing data](+0x33f210) [0x561061667210]
      651788:20220815:204114.723 11: /usr/sbin/zabbix_server: trapper #5 [processing data](process_agent_history_data+0x51) [0x5610616672bc]
      651788:20220815:204114.723 10: /usr/sbin/zabbix_server: trapper #5 [processing data](+0xb27eb) [0x5610613da7eb]
      651788:20220815:204114.723 9: /usr/sbin/zabbix_server: trapper #5 [processing data](+0xb4d04) [0x5610613dcd04]
      651788:20220815:204114.723 8: /usr/sbin/zabbix_server: trapper #5 [processing data](+0xb554c) [0x5610613dd54c]
      651788:20220815:204114.723 7: /usr/sbin/zabbix_server: trapper #5 [processing data](trapper_thread+0x2c3) [0x5610613dd814]
      651788:20220815:204114.723 6: /usr/sbin/zabbix_server: trapper #5 [processing data](zbx_thread_start+0x37) [0x5610615af60f]
      651788:20220815:204114.723 5: /usr/sbin/zabbix_server: trapper #5 [processing data](+0x71b69) [0x561061399b69]
      651788:20220815:204114.723 4: /usr/sbin/zabbix_server: trapper #5 [processing data](MAIN_ZABBIX_ENTRY+0x83e) [0x56106139abca]
      651788:20220815:204114.723 3: /usr/sbin/zabbix_server: trapper #5 [processing data](zbx_daemon_start+0x3b1) [0x5610615a2708]
      651788:20220815:204114.723 2: /usr/sbin/zabbix_server: trapper #5 [processing data](main+0x36b) [0x56106139924e]
      651788:20220815:204114.723 1: /lib64/libc.so.6(__libc_start_main+0xf3) [0x7ffb66de4493]
      651788:20220815:204114.723 0: /usr/sbin/zabbix_server: trapper #5 [processing data](_start+0x2e) [0x561061397dbe]
      651788:20220815:204114.723 === Memory map: ===
      651787:20220815:204114.723 Got signal [signal:11(SIGSEGV),reason:1,refaddr:0xf1c77d34]. Crashing ...
      651787:20220815:204114.723 ====== Fatal information: ======
      651788:20220815:204114.723 561061328000-5610617cb000 r-xp 00000000 fd:00 1709746                    /usr/sbin/zabbix_server_mysql
      651788:20220815:204114.723 5610619ca000-561061a99000 r--p 004a2000 fd:00 1709746                    /usr/sbin/zabbix_server_mysql
      651788:20220815:204114.723 561061a99000-561061aaa000 rw-p 00571000 fd:00 1709746                    /usr/sbin/zabbix_server_mysql
      651788:20220815:204114.723 561061aaa000-561061ab9000 rw-p 00000000 00:00 0
      651788:20220815:204114.723 561063084000-5610630a5000 rw-p 00000000 00:00 0                          [heap]
      651788:20220815:204114.723 5610630a5000-5610630c6000 rw-p 00000000 00:00 0                          [heap]
      651788:20220815:204114.723 5610630c6000-5610637dc000 rw-p 00000000 00:00 0                          [heap]
      651788:20220815:204114.723 7ffaf87e0000-7ffaf8be0000 rw-s 00000000 00:01 98367                      /SYSV00000000 (deleted)
      651788:20220815:204114.723 7ffaf8be0000-7ffaf9be0000 rw-s 00000000 00:01 98366                      /SYSV00000000 (deleted)
      651788:20220815:204114.723 7ffaf9be0000-7ffb41be0000 rw-s 00000000 00:01 98364                      /SYSV00000000 (deleted)
      651788:20220815:204114.723 7ffb41be0000-7ffb49be0000 rw-s 00000000 00:01 98363                      /SYSV00000000 (deleted)
      651787:20220815:204114.723 Program counter: 0x56106159ca49
      651787:20220815:204114.723 === Registers: ===
      

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              zabbix.support Zabbix Support Team
              pfzim Dmitry Zimin
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                Created:
                Updated:
                Resolved: