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Documentation task
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Resolution: Fixed
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Trivial
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6.2.1, 6.2.2
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Windows server 2003 r2 x86
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Support backlog
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0.5
Steps to reproduce:
- Install any version of zabbix agent on machine running Windows XP / Server 2003 r2 (6.2, lts 6.0 or 5.0)
- Assign to that machine Windows agent template on zabbix server running version 6.2+
Result:
Zabbix service crashes, no techincal data is being sent to server. See log file after clean reinstall:Â
3736:20220831:125652.131 Starting Zabbix Agent [c02]. Zabbix 6.2.1 (revision 2c382976146). 3736:20220831:125652.131 **** Enabled features **** 3736:20220831:125652.131 IPv6 support: YES 3736:20220831:125652.131 TLS support: YES 3736:20220831:125652.131 ************************** 3736:20220831:125652.131 using configuration file: C:\Program Files\Zabbix Agent\zabbix_agentd.conf 3736:20220831:125653.037 agent #0 started [main process] 4988:20220831:125653.037 agent #1 started [collector] 4128:20220831:125653.037 agent #2 started[listener #1] 5020:20220831:125653.037 agent #3 started[listener #2] 5352:20220831:125653.037 agent #4 started[listener #3] 3696:20220831:125653.084 agent #5 started [active checks #1] 5352:20220831:125746.319 PdhAddEnglishCounter() is not available, perf_counter_en[] is not supported 4128:20220831:125746.319 PdhAddEnglishCounter() is not available, perf_counter_en[] is not supported 5020:20220831:125746.334 Unhandled exception c0000005 detected at 0x00020005. Crashing ... 5020:20220831:125746.334 ====== Fatal information: ====== 5020:20220831:125746.334 Program counter: 0x20005 5020:20220831:125746.334 === Registers: === 5020:20220831:125746.334 edi = 1 = 1 = 1 5020:20220831:125746.334 esi = 2f7e86c = 49801324 = 49801324 5020:20220831:125746.334 ebp = 2f7e7fc = 49801212 = 49801212 5020:20220831:125746.350 ebx = 0 = 0 = 0 5020:20220831:125746.350 edx = 2a00001 = 44040193 = 44040193 5020:20220831:125746.350 eax = 1edf28 = 2023208 = 2023208 5020:20220831:125746.350 ecx = 1ea410 = 2008080 = 2008080 5020:20220831:125746.350 esp = 2f7e7bc = 49801148 = 49801148 5020:20220831:125746.350 efl = 10202 = 66050 = 66050 5020:20220831:125746.350 csgsfs = 1b003b00 = 452999936 = 452999936 5020:20220831:125746.350 === Backtrace: === 5020:20220831:125746.584 3: C:\Program Files\Zabbix Agent\zabbix_agentd.exe() [0x20005] 5020:20220831:125746.584 2: C:\Program Files\Zabbix Agent\zabbix_agentd.exe() [0x4676a5] 5020:20220831:125746.584 1: C:\Program Files\Zabbix Agent\zabbix_agentd.exe() [0x46842d] 5020:20220831:125746.584 0: C:\Program Files\Zabbix Agent\zabbix_agentd.exe() [0x4e207463] 5020:20220831:125746.584 ================================ 4988:20220831:125747.178 PdhAddEnglishCounter() is not available, perf_counter_en[] is not supported​
As stated by microsoft, PdhAddEnglishCounter() is available only starting from Windows Vista https://docs.microsoft.com/en-us/windows/win32/api/pdh/nf-pdh-pdhaddenglishcountera
Expected:
Properly functioning monitoring, zabbix manual states that Windows server 2003 and XP is still supported for monitoring.
- part of
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ZBX-23110 zabbix agent 6.4.3 crashes regularly under win11
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- Closed
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