Uploaded image for project: 'ZABBIX BUGS AND ISSUES'
  1. ZABBIX BUGS AND ISSUES
  2. ZBX-21820

media type does not for Jira in cloud

    XMLWordPrintable

Details

    • Incident report
    • Status: Confirmed
    • Major
    • Resolution: Unresolved
    • None
    • None
    • Installation (I)
    • None

    Description

      When deploying and testing a Jira servicedesk mediatype we get this error:

      00:00:00.000 [Debug] [ Jira Service Desk Webhook ] Sending request: https://XXXXX.atlassian.net/rest/servicedeskapi/servicedesk/24/requesttype/449/field
      00:00:00.399 [Debug] [ Jira Service Desk Webhook ] Received response with status code 401 Basic authentication with passwords is deprecated. For more information, see: https://developer.atlassian.com/cloud/confluence/deprecation-notice-basic-auth/
      00:00:00.399 [Debug] [ Jira Service Desk Webhook ] Failed to parse response received from Jira
      00:00:00.399 [Warning] [ Jira Service Desk Webhook ] ERROR: Request failed with status code 401 Check debug log for more information.
      

      More details we could collect about the instance.

      "Jira is Cloud, so it does not have a published version, since depending on the configuration of the instance and the area where it is hosted, it may be updated or in the process of being updated, so the version to the public is not handled."

      {
      "baseUrl":"https://ecosystem.atlassian.net",
      "version":"1001.0.0-SNAPSHOT",
      "versionNumbers":[1001,0,0],
      "deploymentType":"Cloud",
      "buildNumber":100209,
      "buildDate":"2022-10-26T00:52:47.000-0500",
      "scmInfo":"XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX",
      "serverTitle":"Ecosystem Jira",
      "defaultLocale":{"locale":"en_US"}
      }

      Attachments

        Activity

          People

            zabbix.dev Zabbix Development Team
            zalex_ua Oleksii Zagorskyi
            Votes:
            2 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

              Created:
              Updated: