-
Type:
Problem report
-
Resolution: Unresolved
-
Priority:
Major
-
None
-
Affects Version/s: None
-
Component/s: Templates (T)
-
None
When deploying and testing a Jira servicedesk mediatype we get this error:
00:00:00.000 [Debug] [ Jira Service Desk Webhook ] Sending request: https://XXXXX.atlassian.net/rest/servicedeskapi/servicedesk/24/requesttype/449/field 00:00:00.399 [Debug] [ Jira Service Desk Webhook ] Received response with status code 401 Basic authentication with passwords is deprecated. For more information, see: https://developer.atlassian.com/cloud/confluence/deprecation-notice-basic-auth/ 00:00:00.399 [Debug] [ Jira Service Desk Webhook ] Failed to parse response received from Jira 00:00:00.399 [Warning] [ Jira Service Desk Webhook ] ERROR: Request failed with status code 401 Check debug log for more information.
More details we could collect about the instance.
"Jira is Cloud, so it does not have a published version, since depending on the configuration of the instance and the area where it is hosted, it may be updated or in the process of being updated, so the version to the public is not handled."
{
"baseUrl":"https://ecosystem.atlassian.net",
"version":"1001.0.0-SNAPSHOT",
"versionNumbers":[1001,0,0],
"deploymentType":"Cloud",
"buildNumber":100209,
"buildDate":"2022-10-26T00:52:47.000-0500",
"scmInfo":"XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX",
"serverTitle":"Ecosystem Jira",
"defaultLocale":{"locale":"en_US"}
}