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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-21967

Incorrect problem duration calculation

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    • Icon: Incident report Incident report
    • Resolution: Unresolved
    • Icon: Minor Minor
    • None
    • 6.2.5
    • Server (S)
    • None
    • zabbix_server (Zabbix) 6.2.0
      Revision db780895726 4 July 2022, compilation time: Jul 4 2022 07:16:54

      In case of service oriented monitoring structure like below:

      Service based notifications was configured. We interested to receive notification only from top level service if service status changing. We need to send notification if service in "High" or "Disaster" status.

      In case of status changed like this OK->High(or disaster)->OK.: No problem

      But if status change lie this:

      OK->Average->High->Average->OK

      We are receiving negative time:

       

      Below you can see events:

      Look like this operate like this:

      I think that negative time itself for problem duration - problem.

      Service level actions and notification should be not the same as trigger based.

        1. image-2022-11-23-16-25-01-940.png
          69 kB
          Egor T.
        2. image-2022-11-23-16-38-17-025.png
          26 kB
          Egor T.
        3. image-2022-11-23-16-38-52-334.png
          109 kB
          Egor T.
        4. image-2022-11-23-16-39-06-193.png
          41 kB
          Egor T.
        5. image-2022-11-23-16-39-33-213.png
          16 kB
          Egor T.
        6. image-2022-11-28-08-39-19-016.png
          175 kB
          Egor T.
        7. service-recovery.png
          56 kB
          Aigars Kadikis

            zabbix.dev Zabbix Development Team
            etix Egor T.
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              Created:
              Updated: